7990 Springboro Pike, Miamisburg, OH | Directions 4534239.635999 -84.225354
M-Sa 9am-7pm, Su Closed
Absolutely TERRIBLE service, and completely incompetent – I was in there about 3 weeks ago, in order to get some sunglasses. I got there, ordered them, paid for them, etc. and was told that they would be done a few days later, and that I would receive a call. I never did. But I wound up calling them and they were ready, so I went into the store to pick up the glasses. I got them, and tried them on, and couldn't see right. I mentioned it, and was told to give it time, since they were new glasses. After I left, I noticed that a lens was bowed out. It was not fitted into the frame properly, and they had just shoved it in. That, on top of the fact that after I wore the glasses for 10 minutes, I had a massive headache, led me to return them. I said that they were giving me headaches, and the lens was misshapen, so they took them back in order to fix them. I was told that they would call me when they were ready. They didn't. I called on the day they suggested, and found out they were ready. So I went to pick them up, tried them on, and they hadn't bothered to try and fix the prescription. I refused to take them, so they tried to figure out what had happened. As it turned out, they had read my prescription wrong. So they took them back, and I was told I would get a call when they were ready. I never did. I went back in when I was told they would be ready, and waited. I finally got my glasses, but as soon as I looked at them, I saw that they had tinted the lenses 2 different colors. One was brown and the other grey. I refused to take them and asked to speak to a manager in order to get a refund. Two hours later, I finally got to speak to him. I told him the situation and said that I was tired of messing with it and wanted a refund. He said, basically, no, but he would give me a free pair of glasses. So I agreed to that, since my glasses tend to be ungodly expensive. I picked out frames, and left. Shortly after I got home that evening, I got a call saying that they had lost my prescription, and I needed to bring it back in. That was Saturday night, so I went back in on Monday, and gave them a copy. On Thursday, I was called in to pick up the sunglasses, and I saw the manager. I asked if he had gotten my prescription, and he said he hadn't. 30 seconds later, he looked down, and said, "Is this it?" It had been laying on the desk for 3 days, and took me going back in for the guy to even get it. I'm still waiting on the 2nd pair of glasses. I am willing to bet money, however, that they will be wrong. And if that is the case, I will be getting a refund for everything. You can be sure of that.
really nice people – Had a real hard time getting my glasses-they kept getting lost at the lens coaters. I couldn't even get mad at them because they were all such nice people and bent over backwards to make things right! I guess the lesson that I have learned is be patient and good things will come.
Heather and Eric rock!
Very Friendly and Caring – I just moved to the Kettering/Miamisburg area and actually came across this store on Facebook. I had been looking at a few other eyes doctors and chose Stanton based on price. When I went in for my appointment I was surprised by all of the options for frames in the lobby, and even though there were a few people being helped, I was acknowledged and greeted right away. While I was waiting for the doctor, one of the saleswomen showed me several frames and was super helpful on helping me decide. The doctor was great too, and the appointment was rather quick. Overall, I really had a great experience with this store, and everyone was more than willing to help out with my appointment and buying decision. And since I had chosen Stanton based on price, I was extremely happy that my final costs for lens, frames, etc. was what I had expected! I'll defnitely keep them as my regular eye doctor!! :)
An optometrist who cares – Thanks for some great glasses! Never had a pair of glasses I could see clearly with. My eyes are so complicated, I went back to my last doctor every month, and all they could get me seeing with were hard contacts. I very happy to say, that changed after visiting Stanton Optical.
I can now see well, the glasses fit right, are comfortable and look sharp. I even got some compliments, those are the icing on the cake for me. Great job, the customer service was outstanding and competitive pricing to boot.
Good Place To Buy Eyewear – Stanton Optical is all around good service and price for new glasses and eye-wear. They help alot in determining the best options. I recommend them highly.
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