Memphis >Transportation & Storage > Allstar Moving And Delivery
5144 Fairbrook Ave, Memphis, TN | Directions 3811835.074886 -89.891899
Sunday - Saturday
8:00 am - 7:00 pm
Neighborhoods: Southeast Memphis Betterment Association, Hickory Ridge/South Riverdale
What an amazing service. Really friendly team, professional, and efficient. I hired this company at the last minute, being desperate as the timeline of when I had to move has changed. Despite that, and despite my rather cluttered self, they were timely and professional. Great
Thank you guys! What a tremendous experience I had. I will surely send business your way! KUDOS!
The BEST moving company that I have ever used and I move a lot, like once a year. They were very careful with my belongings.
Allstar Moving and Delivery did a great job! I've hired movers for 3 of my previous moves and they were by far the best company that I've used. The men were very helpful and hardworking. I would hire them again. Thanks Allstar Movers!!
"They are the best movers going in our book, they are very dependable. They show up on time, work hard, and do a great job. We highly recommend them to all our friends, relatives and everyone we know."
I used Allstar Moving about a month ago and finally have time to write a review. I chose them based on recommendations from the building I was moving to and on others reviews. I couldn't be happier with the service they provided. I called in for a quote and someone answered right away (I don't remember his name). We went through a few questions and he gave me pricing on my move from Collierville to Downtown. The quote was very fair and he let me know what to expect and what to have done on the day of the move. Basically, make sure you have everything packed and ready to go. Should be common sense right?
On the day of the move, the movers arrived about 10 mins early. I was moving from a 3 story town home to a 2 bedroom high-rise in Downtown. Because of the number of stairs and the elevators in DT, they sent 3 guys. All were polite and were easy to deal with. I went through the paperwork with one and the other two were already started. They had the home packed very quickly and were headed downtown. They followed all of the requirements of the building I was moving into and had the truck unloaded as quickly as they had loaded.
All of my boxes were labeled and ended up in the correct locations. With furniture and other items that weren't labeled, they would ask where to put them as they brought them in.
Nothing was broken or damage, they were done in less time than quoted, and they made my life so much easier. What would have been an entire day moving was 3 painless hours, leaving the rest of the day to unpack.
What a HORRIBLE experience I had w/ AllStar Moving!!! Issues w/ scheduling, going over time, & damaged items. I called to make an apt & no one called me back after 3 days so I called & left another message stating that if no one called me back I was going w/ a different company. (I had already purchased their services via Living Social) Finally someone returned my call & we scheduled an apt.
Skip forward to moving day. Everything is packed & ready w/ 3 people waiting at our new home to help unpack & the movers haven't arrived & haven’t called so I call & no one answers. Surely if they were running late they would call... well 30 minutes pass & I call numerous times & NO ONE answers! I leave about 3 messages. Now it's an hour past the time they are supposed to be here so I call Living Social & finally they get me in touch w/ someone who claims that whoever I made the apt w/ must have forgotten to write it down but they'll send someone over as soon as they can. 2 hours later they finally arrive & try to tell me that they had me scheduled for a few days prior-which is a straight up LIE & I guess an attempt to take the blame off them? I know it's not the actual mover’s faults so I don't argue & just let them do their job. They were polite & well-mannered but were slow & not careful w/ a few items. I was satisfied w/ their performance even though it took an hour longer than it should have but my husband & I are okay w/ this, pay the additional money, tip the movers, & start unpacking.
We notice door frames in the new & old place are chewed up from furniture hitting them. One door they had to carry a large desk through so I understood but the other door there was no excuse except carelessness. My dresser had 2 identical chunks of wood missing from either side of it (must have happened during transit) but we were OK w/ this until we saw that our BRAND NEW washer had a dent right in the front of it & the scuffs all over it & the dryer. That was the last straw so I call them & OF COURSE no one answers! What kind of business NEVER answers their phone? I write them an email stating how disappointed we were & about the damage to our stuff & that if they did not respond in 2 days I was going to report them to the AMSA & leave bad reviews on the internet. As you can see they have yet to return my call or e-mail so here is my bad review.
There are so many other better moving companies in Memphis I would STAY FAR AWAY FROM ALLSTAR MOVING. Their customer service is nonexistent & if they keep damaging people's stuff they won't be in business for long. - Lindsey Lucchesi
I have a complaint about this company. I moved yesterday the "movers" were late getting there. I had to help with the move to pick up the pace. They drove 30 miles an hr on the expressway and I got charged 80!!! for an extra hr The job should have taken only 2 hrs Plus I didn't receive a receipt because I was tired from moving a lot of things myself.
Great Job – They were great! They showed up on time and were very friendly. They took care of every item i had and treated it like their own. If you want the job done right then these are the guys to use. I would recommend them to anyone and everyone. My next move will definitely be with them.
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