Everett >Home Improvement Stores > Bankrupt Inventory Liquidators
3210 Hewitt Ave, Everett, WA | Directions 9820147.978820 -122.187883
Mon. - Sat. 10am - 7pm;Sun. 11am - 5pm
Beware Bankrupt Inventory Liquidators in Everett and Snohomish.
Buyer BEWARE especially of the manager September O., worst customer service I've ever experienced!!! We bought a Queen Matress, frame, and a King Bed Set. The Queen mattress made it okay but the more expensive product never did. They had sent the wrong size, and called me later that day to say the one I had purchased was damaged. I understood that things happen so I told them I would be in the following day to either pick out a new one or get a refund. Upon arriving a sales associate Holly helped me out and she was amazing and helpful. Once we looked around I realized there was nothing I wanted. So I asked for a refund because I had paid with cash. September the manager then came up and was EXTREMELY unpleasant and honestly unprofessional and snobby. When I asked for cash she had said they didn't have any... A furniture store at the end of the day not even having $600? REALLY? So she then explained how I would have to get a check which I was fine with but she couldn't give me a time in which to expect it nor would she even want to give me her name?! I couldn't believe it. They had expected me to walk out of the store with no proof that they were going to issue a payment, a timeframe, or an individual whom approved the refund. I left Bankrupt Inventory Liquidators feeling completely disrespected and unappreciated as a customer. They can expect to never see this customer again and the only word of mouth they will get from me will be this horrible experience. Again beware of Inventory Liquidators and at all cost avoid September O. the manager she obviously has a lot of growing up to do and understanding how to manage a situation, customers, and how to offer even decent customer service.
Such an avoidable situation if she would have just treated me with respect and assured me the refund would be issued right away instead of giving me reason to be concerned that I may not recieve it...
Don't put yourself in this situation. Buy somewhere reputable!!! Avoid Bankrupt Inventory Liquidators!!!
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