(801) 766-6603

1284 Redwood Rd, Saratoga Springs, UT | Directions   84045

40.398993 -111.919106



Owner verified business

Reviews for Lokals

7 months ago

I'm REALLY not one to leave a bad review but tonight our first experience at Lokal's was AWFUL! When we got there (just before 7:30) the place was packed and you only had two servers working (not their faults, not sure who was in charge of that decision). So we sat down. We waited for 20 minutes before anyone took our order. When I ordered I specifically mentioned I have celiac and asked very detailed questions about gluten content. I ordered wings and sauce and the extra veggie tray. AN HOUR LATER our food was still not done. Then we got the apology after apology after apology. By this time the place had cleared out and we were one of three tables left and I think there was one other couple at the bar. People who came in after us had already eaten and left. So our server kindly offered to "discount" our check. We waited another 20 minutes before our food arrived. The nachos were burned, when I mentioned it to the server she said "Well, I already discounted them." And then told my son to "eat around the burned parts, besides I like them burned." She didn't bring our veggie tray for a full additional 15 minuts but when we finally did get it I was like THIS was the EXTRA veggie tray? A few carrot and celery sticks, two baby pickles, two lives and a handful of tiny broccoli and cauliflower tiny pieces. Our wings were dried out and we got two of the same sauce (there were supposed to be four different sauces) and then one we didn't order and another one. Our check was discounted, by about six dollars. SIX DOLLARS! After having such horrible service. Top it all off with the minute I got home (which is about five minutes away) I started having MAJOR gluten reactions. MAJOR!! I'm in excruciating pain, my stomach is horribly upset, and my entire body is riddled with inflammation. I am SO upset!! Needless to say I will NEVER go to Lokals again and I'll be telling EVERYONE I know about this horrible experience tonight.


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