Queens >Auto Dealers > Koeppel Subaru
4201 Northern Blvd, Long Island City, NY | Directions 1110140.752389 -73.924399
Mon-Thu 9am-9pm ; Fri 9am-7pm ; Sat 9am-7pm ; Sun 11am-5pm
Clearly there is a leader in auto sales in the NYC area - Koeppel Subaru! My wife and I were looking to replace our VW Jetta lease with a financed vehicle. After extensive searching we found Subaru. When it came time to choose a dealer, I must admit we winged it and went into Koeppel. HOWEVER, from the second we got in there, every one of our needs were attended to. Nino is an absolute genius sales person. We looked at the 2010 Outback Limited. Nino came along and sat us down and answered every single one of the many, many questions we had with GREAT PATIENCE and COURTESY. He made us understand the reputation that Subaru has and also helped us fit the vehicle to our needs. When it came time to get down to business Nino worked out the numbers for us to fit PERFECTLY into our budgets. That was HUGE. I didn't feel like I was playing the usual high/low game with this shop and they really wanted us to have the car we wanted at the MOST AFFORDABLE PRICE. But it didn't stop there... I revealed to Nino the absolute misery I have had in my previous dealings with car dealers and he ASSURED ME that this would not be the case. Not only in sales, but also in pickup of the vehicle and in financing/paperwork. Well, I can tell you that Nino was a STAR throughout the process. Clearly a pro (at a young age) he had contacted me multiple times to make sure that all the information for pickup, insurance and financing was CORRECT. It was, and when it finally came time to pick up the Outback, it was a 15 minute process! HOW EASY, HOW AWESOME! WHAT A DEALERSHIP! Not only was Nino great but the entire staff were STARS. I have NOT ONE COMPLAINT about this glowing group of SUPERSTARS! I will safely say that when it comes time for service, upgrade or another car purchase I will bring my loyalty and my wallet to KOEPPEL SUBARU. Rest assured, I am legit! I am not an insider or some friend of the shop... I am just a regular guy with a budget who needed an honest deal. I got that and more at KOEPPEL SUBARU in Long Island City. FINALLY, an honest, caring and decent car dealer. Trust me, BUY YOUR CAR AT KOEPPEL SUBARU. Further, my car is running GREAT, and I am in love with it. THANK YOU THANK YOU THANK YOU!
Great experience with Koeppel Subaru in Long Island City. No pressure buying experience and they met the best price that I was able to find after shopping other dealers. When I took the car out for a test drive the salesman, Melvin Reyes, encouraged me to push the car and did not flinch when I braked hard, made a tight, fast u-turn, and stepped on the accelerator. These guys sometimes get confused with Universal Subaru, which was at the same location before they took over in January, 2010. That's too bad, because Koeppel is an excellent dealer but Universal had an awful reputation.
All I can say is that buying a car from Koeppel Subaru was a very pleasent experience. The sales people were friendly and knowledgeable. There was never any pressure to buy a car or even buy extended warrenties!!!! I wish all dealerships were like this one.
Second time bringing my car here for service!
At first I was skeptical but now I'm convinced!
Service is always friendly and fast! Easy to make an appointment.
No pressure sell of any type just took my requested service needs.
I brought my car in for a light and they found that it needed brakes!
Repaired everything under warranty at no charge.
Also replaced my windshield wipers! Highly reccomended!
I bought two vehicles here at Koeppel, look for Nino Tiburzi, he will work with you to get your best deal. I always scheduled my maintenance for 7am, was in and out with my car, and enjoying myself. This is my third Subaru and I trust and believe in these cars! Sure they are not the most luxurious, but they give you everything at a great price! My friend has a Subaru with 250,000 miles and its still ticking! Get it at Koeppel and you will never have an issue!
My husband and I went to Koeppel Subaru to replace our 21-year-old Toyota, after having done a lot of advance research. Our salesman, Randy, was extremely attentive, helpful, responsive, and, most important to us, did not try to pressure us into anything. We test drove both the Forester and the Outback, and decided on the Outback. If it had not been a Saturday (the banks were closed, and we were paying cash) we could have driven away that day in our new car. Since the car we had been driving was so old, all the bells and whistles on the Outback were novelty to us, and Randy was extremely patient in explaining each and every feature, including how to install a car seat with the LATCH system for our grandchild. He even linked our iPhones to the Bluetooth system for us. The entire process was quick and painless, very unlike our experience 21 years ago at a different dealership. We were able to negotiate a good price - perhaps not rock bottom best deal ever, but an honest and respectful negotiation that felt fair to us. I don't know about the other reviewers on this site - perhaps they had different salesmen, or perhaps Koeppel was different then and they have listened to past criticisms and improved, but I would certainly send any friend to Koeppel now, and I would strongly encourage anyone going there to ask for Randy. Thanks, Randy, for making this potentially anxiety-provoking experience fun!
Had a great experience with this company , the staff was friendly and honest , overall service was great, much better than any dealership I've dealt with in the past!
Very Pleased to say the staff went as far as following up with me the next day to make sure I was satisfied with my purchase!
I would recommend this this company to anyone who wants a fast, secure and efficient experience....
Koeppel Subaru was the first dealership I visited after deciding to test drive the new Forester. Nino was my sales guy and I couldn't have asked for a better experience. During my first visit, Nino was great. He was polite and did not pressure me with the usual salesman dialogue. We couldn't agree on a price after I test drove the Forester but we left on good terms. I decided to visit other dealerships in the NYC area but I soon realized that I should have stayed with Nino. The other dealerships weren't as receptive to my needs and I just felt a poor vibe. After a few days, Nino called me to follow up and I decided to revisit his dealership. We settled on a great price and left with my new Forester on the same day! Nino made my first car purchase as painless as possible. I hope he remains at Subaru because I will definitely recommend him to my friends and family.
We needed a new car for one of my colleagues to use. Having bought an Impreza from Jimmy previously I checked to see if he was in and headed over. Through work we've purchased more than 3 vehicles in the past year and I'm currently helping my friend buy a used car.
Without a doubt Jimmy is the BEST experience I've had bar none. There is no B.S.ing nor smoke and mirrors. We put 3 quarters into the machine, walked 2 blocks, managed to buy the EXACT Forester we wanted at the EXACT price we wanted and still have time left on the meter. The entire process took less than 35 mins INCLUDING the test drive. Went back to work got the check and left with the car before dinner.
I would recommend Koeppel Subaru to anyone who wants a painless buying experience. When I'm ready for Subaru #3 this is where I'll be buying it.
Good place, nice people.
I brought my father in today to have a headlight replaced. Everyone was very nice. John took care of us and was very helpful. My father is elderly, uses a walker and sometimes gets a little confused. It bothers me that sometimes his age causes people to speak more to me than him, or to take a condescending, or worse, impatient manner with him.
I drive for him now but it is his car and John, when I told him that my dad was the car owner, spoke directly to him and didn't look to me once (even when my dad got a little long-winded). I appreciated the respect and also the all-around cheerful attitude of the staff.
They got everything taken care of while we waited and the price was reasonable. Happy to have them so near by.
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