Queens >Auto Dealers > Koeppel Volkswagen
5715 Northern Blvd, Woodside, NY | Directions 1137740.753941 -73.903378
Mon-Thu 9am-9am ; Fri 9am-7pm ; Sat 9am-7pm ; Sun 11am-5pm
Coming to Koeppel Volkswagen has been by far the best car buying experience. I was at the dealership for about 4 hours and the whole time was a pleasure. The salesmen went above and beyond, offering me deals that I couldn't pass up. Great cars and great service.
Can't stop bragging about the great deal that I got when I came in and bought my new Volkswagen. I had a great experience with every person that helped me out, and I was even more happy with the deals and prices on the cars. So happy with my purchase, will be coming back here again in the future.
The sales staff was extremely knowlegeable and helpful, especially Garrick Huie and Jose. The finance department, Leo, was also very courteous and efficient. I love the car and the beautiful showroom. I highly recommend Koeppel Volkswagen to everyone!
Awesome dealership that really cares about their customers. The customer service is wonderful and I felt appreciated and respected as I searched for cars, and even through the financial work when purchasing. I feel like this sales team really cares about getting me the best that I can get and they are actually working for me, not just for themselves. I loved the whole process.
Looking to possibly get rid of our 2002 Honda, my fiancée and me came here specifically to find out more about the Volkswagen Tiguan, and of course to give it a test drive. The sales representative who attended to us, Cassandra, was very helpful, patient, and professional, and she clearly knew all the big and small details about the Tiguan. We were also impressed by the fact that she did not try to push anything on us like the typical overbearing sales person. She carefully listened to our needs and concerns and responded in kind by simply giving us the facts, with no bs. We must have spent nearly two hours either at the showroom or on a test drive, and we probably bombarded her with a zillion questions, for which she promptly provided answers to at every step.
In the end, we fell in love with the Tiguan, but remained undecided about whether we wanted to lease or buy. In fact, we're still undecided, but we greatly appreciated all the time that Cassandra took to help us through the process. Simply put, it was refreshing that we were able to work with a sales rep who, even at clearly such a young age, was better than most reps with vastly more experience. Knowing how most dealership sales reps can be a bit overbearing and abrasive, and the fact that neither one of us has bought a new car in a long time (8 years for her, more than 12 for me), for sure, Cassandra made the experience pleasant and stress-free.
Vincent Blyden was with us from the moment we got to the dealer. He was VERY kind to us. He listen to what we needed and wanted in the new car we were looking for and help us out with all the questions we had. This person got us a really good deal and made the process of taking in our old VW and giving us the new one very smooth.
yesI would recommend this dealership because they keep you informed on what your car
needs when you take it in for any kind of service, so you can stay on top of things
for your safety.
I just want to take some time out to review a company that I believe deserves some praise...Koeppel Volkswagen. For years I have have been a loyal Toyota customer. Between Toyota and Lexus I definitely didn't think I would ever switch to another make of vehicle. After seeing the commercials on television for the Routan, I decided to go and take a look. I live on Long Island and have a dealership right near me but having heard bad reviews about it from family members I decided to take a ride into Queens and go to Koeppel Volkswagen. First I have to say I fell in love with the vehicle. My children ages 9 and 5 absolutely love it!! I never thought I would drive a mini-van but alas here I am today with one!!! Anyone that sees it loves it. Ok now for more important business, the treatment I received was over the top. I was dealing with Rosario D'Amato (sales manager) and Michael Inserillo (business manager). Never once did I feel like they had that typical "salesman" attitude. I can't stand when I go someplace and they try to "sell" me on something. This is exactly what makes me leave a place.
Rosario explained EVERYTHING to me about the vehicle. He took his time and gave me my time and space to make my decision. No pressure what so ever. My decision was already made, I was getting the Routan.
Off to the business office, which is something I always dread when getting a new vehicle. I feel like they always try to make you buy a bunch of stuff you don't need and will never use, but somehow convince you anyway. Well this time I'm happy to say, I was wrong. Mr Inserillo went over everything with me in a way that made me understand everything he was talking about. There werer no hidden costs, no discrepancy in my monthly payments or in my down payment. I felt like I was dealing with a friend who cared about me.
For the first time I can say that I was happy with my entire experience! I now believe that I am a Koeppel Volkswagen customer for a great many years to come!!! Kudos to Koeppel but especially Rosario D'Amato and Michael Inserillo.
This was my first car leasing experience and Daniel was great! He was very knowledgeable and friendly and made me feel very comfortable. I would recommend him to all of my friends!
The people at Koeppel Volkswagen are extremely friendly and honesty. The first day me and my father went in we were immediately approached by Daniel Hungerbuhler. he answer all of our questions, showed us the car we were interested in and then gave us the deal we were looking for. The overall process was smooth. There were never any surprises or unexpected non-sense that sometimes happens with car buying. They were straight forward. They didn't try to pressure us into purchasing extended warranties or any of that. I would definitely buy another car from them and recommend them to all my friends and family.
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