4580 N Illinois St, Swansea, IL | Directions 6222638.570046 -89.983969
I was excited to try Hokkaido in Swansea, IL after all the good reviews I have seen and heard. To my surprise the manager asked me if i would leave my service dog, of nine years, tied to the table when I went to get my food. He said that he had complaints about dogs spreading "germs". I asked him if he had read the Americans With Disability Act. He said "yes, my boss doesn't want them in here, we have rules". If my wife not wanted to eat there we would have left. I had my wife hold the lead while I had an employee go with me to help me get my food. Unless I get a letter of apology from the corporate office we will not go back. I would still take my dog with me if I did go back. I can get this type of food elsewhere. After taking the humiliation and the embarrassment out, the food was OK.
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