224 Sunrise Mall, Massapequa, NY | Directions 1175840.680141 -73.435754
Mon. - Sat. 10am - 9:30pm;Sun. 11am - 6pm
Neighborhoods: East Garden City, Long Island
I bought a Groupon for an eye exam and $200 off a pair of glasses. I usually wear contacts and it has been a long time since I put on a pair of glasses. I walked in thinking that I would maybe pay an extra $50 to $100. I have a very small face and I tried on probably about 50-60 pairs of glasses before I found ones that I really liked. They were more expensive than I had hoped, but the manager worked with me and Lea, the salesperson, was so patient. They told me the glasses would be ready in 3 days. I got a call the next afternoon that they were ready. I picked them up last night and they are perfect. I am truly happy with the service I received and will be going back again.
i have only had excellent experiences at this store. pleasant professional people who take time to make sure we are satisfied. we have used them now for over ten years. they actually are not even in my plan but because of their great service and kindness each time we go there I always will continue to go back...thank you Cohens, keep up the good work. Maryalice and Arty
Great service and great location. Took the time to find the perfect frames for me. I have been to other locations but this one so far is the best. The wait was not nearly as bad as other Cohen's I have been to. I will be coming back here and telling my friends.
EXCELLENT!!!!! Great atmosphere, I was greeted by smiling faces and people happy to help me. The prices were fair, the service was great, and the doctor gave me a prescription that I can finally see out of. I've been wearing the wrong prescription for years from other doctors and thought thats just the best my eyes can see, that is until I came here. I will definitely be back for my next pair!!!!!!!!!!!!!!!!!!!!! :0)
PS. I think the negative review below is a false one written by a competitor of this place and not a patron of this location. Its very hard for me to believe that a person would have a negative experience here.
Rude, Greedy, Poor craftsmanship – Got a couple pair of glasses right, thinking going to take a couple of hours or a day or so like everywhere else, nope. They wait until after paying them with a no refund policy to say the glasses are going to take about ten days or so!
The lenses were sloppily fit into the very expensive frames with grinding tool marks on the lenses. They use the cheapest lenses that they can to save on cost, they are thick and hurt your eyes, both pairs of glasses gave me migraines and I couldn't wear glasses at all after that for years, every pair of glasses would give me a migraine after wearing their glasses! Expecting some sympathy for the pain caused when I brought the glasses back the sales person who is part owner became offend at my return, he was rude, agitated, and pointed his finger angrily at my face. He only took one pair back for a store credit (like I would want to go back to that store, yeah right!), the other I needed to see to drive, I had someone else return that pair for me and they refused to take them. Nothing was wrong with them except they gave me migraines and were sloppily put together. The part owner had said he had made them himself, perhaps that was why he was so offended. He had no right to be angry with a customer that was hurt by his product for returning it and whom expected at least a respectable level of craftsmanship from a significantly expensive purchase. Cohen's? No thanks, let them wear their own glasses, the only way I'm going to shop at that store again is when it is something else owned by sweet people with sweet people working there.
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