766 Higuera St, San Luis Obispo, CA | Directions 9340135.279585 -120.663551
I've had several good experiences here – My Mom used to buy her photo equipment here when I was a child. Now as an adult I've come to experience the same good customer service that she did back in the day. I don't write reviews but these guys deserve a nod for being a well run business.
Dont go to this place! – Please read my story before you enter this so called "quality store", you'll be saving yourself from throwing money down the toilet.
I was searching for a camera store in san luis obispo to buy me a new canon rebel t2i that ive been wanting, with a 18-135mm lens. When I entered the store their was this one girl with glasses who seems friendly and HONEST so I took a chance and see what she had to offer me. They did have the camera I wanted and I asked her the most important question i can think of at the moment (you should always ask this and check for yourself as well):
Has the camera or lens been open or used??? she said NO
You know people want to have the impression they bought something new, right>? well I think so, I worked hard for my money so I dont want something used or tampered. Anyways she did take it out of the box and showed me the camera and it "looked" like everything was ok, I held it and eyeballed it, everything in the exterior checked out, so I bought it. I had 10 days to return so it shouldnt be that bad I guess (oh and just to let you know costco has a return policy of 90 days, worth looking into the return policy for most of the stores because now looking at it carefully 10 days isnt enough to determine if its working or not) ,
Remember How I asked her if the camera is new? Well when i arrived home i was so happy and I was gonna take some pictures of pismo beach but to my surprise their was already a memory card full with pictures of the sky and the store and some other places around slo (which she told me i had to a memory card because the camera is "new" and doesnt have one) and on top of that the lens was scratched on the top, at this point my stomach boiled with anger. The store clerk are liars! they dont know what type of equipment their selling to their customers nor are they knowledgeable.
Obviously I returned the camera back and all she could say was Im sorry i didnt know, I thought it was not used...well you thought wrong b***h. So I took my 1200 dollars somewhere else. If their is something i cant stand in this world are liars!! So people please do not go here , besides being liars, their equipment is to high price for what they sell. The old man their (the store owner) and the students might seem nice, but really their deceiving you. That stupid owner was so nice to me the first but when I returned it he gave me a dirty look and didnt even apologize for his mistake. What kind of customer service is that? No wonder no-one is in that store no more. Hope you buy carefullly peoples ! :)
Just your local san luis obispo dude,
trying to give you advice, take it or leave it
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