Pizza >Carmine's Pizza Factory
366 8th St, Jersey City, NJ | Directions 0730640.727357 -74.050220
Monday 10:00 AM - 9:30 PM
Tuesday 10:00 AM - 9:30 PM
Wednesday 10:00 AM - 9:30 PM
Thursday 10:00 AM - 9:30 PM
Friday 10:00 AM - 10:30 PM
Saturday 10:00 AM - 10:30 PM
Sunday 12:00 PM - 9:30 PM
Neighborhoods: Historic Downtown, Hamilton Park
Wow... is it possbile to make an old customer happier? YES – Tonight I called Carmine's in the hopes of getting a slice of my favorite pizza despite it being a few minutes before closing. I walk in as I painfully watched seven teenagers leave as I walked in....my heart literally felt like it would stop...I really wanted a slice. Boy was I wrong!!! I FINALLY got my much anticipated yummy slice of pizza. My son said, "Wow Mom I missed their pizza its soooo good" as I thought these very words.
I moved here from NY 3 years ago and thought for sure I would miss the fantastic pizza.....boy was I wrong. Carmines supersedes what I once thought was great pizza while living in New York.
I have missed them over the last couple of weeks...during their transition to their new location. WOW!!! I have to say despite being a little saddened that they were gone from the corner. I am so happy for them the new place is so welcoming and pretty. I am a regular even when I was dieting Carnine's is where I cheated (shhh) :) I cannot wait to visit again soon!
Tonight I had the pleasure of not only seeing their GORGEOUS new location but having a slice of their amazing pizza and I even got a bonus. My little guy and I met the owner yes after 3 years I was finally able to meet the fantastic man behind the awesome pizza thank you Carmine for your hospitality!!!
When I have my family over from NY we always fit Carmines into our day...and you should too!
If your looking for amazing pizza their sauce is delicious....hmmm come to think of it their tortellini alfredo, zeppoli's', burgers....I could probably go on forever (cheeks rosy.) Carmine's is part of my families weekly meal plan and their new location is superb and is a MUST see!! I personally cannot wait to visit again thank you thank you!!!
You all ROCK!!
Some people have nothing better to do! – Hi, my name is Carmine and I am the owner of this resturant! I've been reading reviews on my business for years, because I think it is important to know what and how my customers feel! I gave myself 3 stars only because i had to give myself something to post this, however it not about the stars! In my 11 years in Jersey City , my reviews are generally positive, however I know its difficult to please everyone. I can make a kitchen sauce and have two people taste it a 1 can say its too salty , while the other says its to sweet. so we try to please the majority , and the ones we can't, I hope can find a place that satisfies them. With that said, I have never responded to a review, until now. As of right now, there are 3 review on this site, mine will be the 4th. I find it odd, that the 2 worst reviews I've have ever gotten, have come on the same night, on the same sight! The great thing about technology is , I was able to go back to 10/28/10 on my servailance system and look for myself to see what happened in my dinning room, oddly enough NO COUPLE FROM ANY TABLE SENT BACK ANYTHING OR WALKED OUT AFTER TALKING WITH THE MANAGER, WHICH BY THE WAY, IT'S A FAMILY OWNED BUSINESS, WE DON'T HAVE A MANAGER! Enought said about that review. 2nd horrible review on the same night, well I went into the system, and checked to see about a cancelled sandwich, which after 2 hours of waiting was never delivered, no record of that order being cancelled, AND NOTHING ON CAMERA OF ANYONE IN MY RESTURANT SCREAMING AT A CUSTOMER ON THE PHONE!! I take my business very seriously, this is my JOB, HOME, FAMILY! For anyone taking the time to read this, THANK YOU!
Inconsistent – OK. I have been eating pizza from here for a while. It's OK for what it is. Tonight, I brought my fiancee in for a casual meal. Unfortunately, the entrees (we opted not to go for pizza) were not hot enough, like when you know they left it under those lights in the kitchen and the waiter didn't get to it in time. I asked for the food to be re-heated. The waiter took it back and was quiet about it. Within 3 minutes time, the manager, a woman whose name I did not get, actually walked over to the table and asked why we sent the perfectly fine entrees back. She was wierd and she smelled like she had been drinking. Not cool. When I explained the not-such-a-big-deal situation, she said that if we wanted a fancy perfect meal, to go into the city and spend some real money to impress my "girlfriend." Needless to say, we walked out of there as fast as we could. It was funny but she was really a loose cannon. Always sad to see an alcoholic destroy a business.
NEVER AGAIN. "Food didnt get there? Not our fault?" – I know this is a long post, but please read.. its worth the time. If you could use no stars i would have.
I just had what was the absolute worst customer experience of my adult life at this terror of a pizza place called carmine's. I order a sandwich for delivery and they told me it would be 45 minutes or less. After an hour i decided to call. She told me the driver was outside and should be there any minute. After another fifteen minutes I called back.. this time she said sorry the driver was delayed and is really almost there. Another 20-25 minutes went by when i called back to ask one last time before i left to go get food somewhere else. When i complained about the nearly 2 hour wai for a sandwchich, the woman on the phone started SCREAMING. This is no exaggeration -- It was so unbelievable that i almost laughed. If i weren't so pissed i probably would have. She then went on to tell me: "I'm not responsible for what happens when the drivers and food leave here"...
So i politely asked... "You and your restaurant dont take responsibility for your food getting to the customers that paid for it? Perhaps you should reconsider offering delivery?"
I think this may have angered her further. This is when she started cursing at me.. and i Quote "I'm the F$%&^ing OWNER and you will not get this food and never call here again. You are the worst F&$^%ing customer I have ever talked to and a F^&$#ing A$$hole!!!. She was screaming this literally at the top of her lungs.
So not only is the service just TERRIBLE, by calling Carmine's you:
1. May not get the food you order
2. May be verbally assaulted by the owner
There are lots of great places in Jersey city with good food and really nice service. This is not one of them. Avoid at all costs.
Amazing Food All around – We order from here all the time. They have great pizza, wraps, pasta, apps...it's really great. They are also generally pretty quick! I especially recommend the chicken caesar wrap!
It's amazing for whatever you're in the mood for!
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