Memphis >Beauty > A Natural Affair
2847 Poplar Ave # 103, Memphis, TN | Directions 3811135.134395 -89.966570
Neighborhoods: East Memphis/Colonial/Yorkshire, Depot Planning District
NIGHTMARE!!!!! I wanted to add simple highlights to my natural so I searched for a salon in the city that catered to natural hair. I called them for a consultation and went in that same day to meet with a stylist. I explained to her what I was hoping to have done, picked out my color and made an appointment.
The first thing that should have tipped me off was the "lazy" attitude of the stylist. Any who... I show up for my appointment and got my 2nd tip that the visit wasn't going to go well. The stylist Stephanie had to refer back to the owner for instruction on how to do the highlights that we had discussed 1 day earlier. The owner suggested a technique that was different from what we had discussed during the consult but since THEY'RE SUPPOSE TO BE THE PROFESSIONALS.... Excited about getting a new color and trusting of what appears to be a professional establishment, I carry on. The entire time that Stephanie was on my head, SHE WAS ON THE PHONE. I noticed that some of the stylist in the salon were turning out fairly nice twist outs and locks so I continued to hope that I would not be the disaster of the day.
Now I've had color in a professional salon before. Usually the stylist will come back and check to see how the color is processing. NO!!! Stephanie stuck me under the dryer, went and took a seat and YOU GUESSED IT...GOT BACK ON THE PHONE!! Keep in mind that the owner Keisha's station was directly across from Stephanie and she didn't seem to have a problem with any of this.
It is the worst color job I've ever seen in life!!!!! Everyone in the salon, including Keisha were looking at me like OH MY GOODNESS!!! The male receptionist even gave me a look of pity. Before I even made it to the mirror to see this mess, their faces told the whole story. I have stripes in the back of my head and a HUGE bright spot right in the front. Not to mention, the color is NOTHING like the one that I picked out. I picked a golden honey color (for high lights) but I got a HUGE orange circle in the front with blond stripes in the back. It's what you would expect to see on an episode of pranked.
What's most disappointing is that the owner Keisha was comfortable to let that type of work leave her establishment. I even called back to speak to her and after putting me on hold several times, she came back to the call and made a poor attempt to justify Stephanie's work. She said that Stephanie could tone down the color but it would be the next week before she could get to me. Never mind the fact that I have a very public and visible job in the city. Never mind that fact that IF I did ever step foot back in that place, it WOULD NOT BE TO SEE STEPHANIE. Now I will have to pay some real professionals to repair what was done.
Best believe I'm telling everyone I encounter about this monstrosity of a color job and experience!!! Save yourself some time, $$$ and embarrassment... DO NOT GO HERE!!!!
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