Beauty >Asanda AVEDA Spa Lounge
598 Broadway, New York, NY | Directions 1001240.724931 -73.996600
Neighborhoods: SoHo, Downtown
We went to this salon with the LivingSocial voucher that we paid $59 for - that included haircut, shampoo, single process hair-coloring, and $10 gift card. When we get there, we are told my wife has "too much hair," that'll be another $40. What? First off, my wife has shoulder length + 3" hair. Second of all, nowhere on the voucher did they specify this extra charge. My wife argued with them long and hard. They hemmed and hawed and tried to dig up the fine print in LivingSocial's general terms. The best they came up with was: "value-added" was not included. Huh, ok so I dug up the exact line on livingsocial's website:
"Unless otherwise stated in the Fine Print, the Voucher price does not include sales, value-added or use taxes, which may be charged to you separately by the Merchant at the time you redeem the Voucher."
This means sales TAX, value-added TAX, or use TAX is not included. Not "value-added services" whatever the heck that means. Lying scam artists.
I called LivingSocial who then proceeded to call the salon. 2 hours later, the spa then calls my wife, PRETENDS TO BE LIVINGSOCIAL, and then tells me their general policies. (I reverse searched their caller id and it was the Asanda Aveda Spa.) Wow.
If you enjoy going to a salon or spa to argue over extra charges and be scammed, this is the place for you.
Oh, didn't even get to their work quality. The hair coloring was off from what my wife requested even though she told them that her hair required a lighter color.
And "Jwikey1", you clearly are a shill for the spa and are probably the owner. Word of advice for in the future if you're going to continue posting fake reviews, "don't make it sound too positive or too negative. " Manicurist gentle! Spectacular! Gorgeous! Phenomenal! website excellent!. Just screams out FAKE.
I got a wonderful pedicure with AVEDA products from Asanda. My manicurist was gentle and it has been two weeks and my pedicure has not chipped yet! I thought that this spa & salon was gorgeous from the minute I saw their website. I 100% recommend visiting Asanda AVEDA Spa Lounge for a manicure & pedicure, it was phenomenal! Thanks!
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