1590 York Rd, Colorado Springs, CO | Directions 8091838.92986 -104.79556
M-F 7:30am-5:30pm, Sa 8am-3pm, Su Closed
Neighborhoods: Northeast Colorado Springs
Started taking my cars to them at a friends recommendation.
Initial work was good, but I started being prompted to get more things fixed that I had initially asked for and did them because I trusted them (probably should not have in hindsight).
My latest experience was taking our Subaru Forrester there because the car would start and get in gear but would not move, told them I had a slight rattle in the front side and described the problem.
They took almost a week to tell me the front axle was broken but the differential was burned out as well and it would cost about $5400 to replace it. They never tried to replace the axle to see if it would still work, they charged me $140 for their diagnostic/
We took it to another mechanic that was highly recommended who fixed it for less than $300, for labor and the front left axle and I waited a week before posting this to make sure it really was only that, which is the case.
Very disappointed with their lack of skill and being willing to charge me that much without even trying to fix what was obviously wrong with the car before telling me the differential was burned out, which was not the case.
We need a mechanic we can trust, it is a service we pay because they are supposed to help us out for a reasonable fee and skill. I will not take my cars back there because they have done neither; at this point I am almost sure that some of the prior repairs were done and were not needed as well, I cannot trust them and would strongly suggest that you do not either.
I went into Joe's with a hard shifting transmission. I expected the worst because I know nothing about mechanical things. They took the time to explain things to me and gave me an estimate. They fixed my problem and more quickly than I expected. I really like these guys!
I went to Joe's Car and Truck with clutch issues. They were upfront with costs and how long they figured it would take. I appreciated their honesty. They got it fixed and back to me in a timely manner. Great service!
They were great and worked fast on getting our VW back on the road. I only had one day in between business trips and they stayed late to make sure I was taken care of so my wife could drive the car while I was gone. I appreciate them taking care of things so quickly and caring about our situation.
Worked me in to get an oil change when I had to go out of town for an emergency and didn't overcharge me because of the urgency.
We have been here twice for minor issues but have gotten great service both times. I highly recommend them to anyone who wants a good yet affordable mechanic.
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