Florists >Jack & Rose Florists
8223 Jericho Tpke, Woodbury, NY | Directions 1179740.816111 -73.467730
Neighborhoods: West Hempstead, Long Island
Who writes these reviews for them, their workers? They are anything, but friendly, attentive & Patty is definitely not nice. MAYBE THEY SHOULD EXPLAIN TO THE IRS WHY ALL PAYMENTS (EVEN SEVERAL MONTHS IN ADVANCE) MUST BE MADE IN CASH. They do charge tax, but only God knows where that goes. Maybe it's time for an audit? Beware of hidden costs! An FYI.... They had also misrepresented themselves as a BBB Accredited Business on their website. In April 2009, the BBB had to request that they cease and desist all unauthorized use of the BBB name and logo on its website and in its promotional materials. Since we are locked into a contract, we can only hope they can deliver what they promise. The experience up to this point has been anything but good. For a pleasurable, carefree experience go elsewhere!
SL's review is completely accurate. I found it to be almost exactly my experience. Additionally, after having to pay everything in cash, why can't I add ANYTHING additional over the phone without having to pay CASH IN PERSON (months before wedding) ????????
I only used Jack and Rose since my banquet manager at Crest Hollow Country Club recommended them for me. Upon the first meeting at Jack and Rose, Jack was very rude to both me and my mother.
We dealt with Patty for all my flowers, and she constantly talked down to us. At one point she left us in their dingy, dark, outdated, poor excuse of a showroom while she typed up our "contract." Fourty five minutes pass, and we go look at what was going on in their office. She was sitting their eating her lunch and just chatting with someone on the phone while she left us just sitting there!!
She finally gave us the contract, so many things were in all CAPS, or highlighted yellow. Every other sentence had "I understand that.."
She hovered over me while she told me to put my initials at every little detail in the contract and to also add a sentence of why I like using them, which I did not.
At the next design session, where I was to pick out flowers based on fresh ones, all she had to show me was a purple rose (which looked more like pink) an ugly white filler flower, and a white hydrangea. I asked her if there are any other flowers to look at, and she just gave me a blank look. So, I was forced to make do with what little selection they could provide.
After researching flowers online, I saw that hydrangea came in purple, which was not told to me during the meeting. I called Patty and she told me that they cannot order them in purple, but can spray paint them purple.
So many things went wrong with them that by the time it got to the day of my wedding I was nervous of the final product. That day gave me the most stress. Patty specifically told me that the $400 in delivery (which Jack and Rose was around the corner from Crest Hollow) was because she would be there all day to set up and fix anything if it went wrong. I NEVER saw anyone from Jack and Rose once during my wedding! My all white rose bouquet was wilting, some were turning brown, and then all of the petals started coming off. Jack & Rose needed to be called at their office to find them to replace my bouquet. I then had to take the rest of my pictures without my bouquet.
Lastly, the contract stated I was to receive glass dishes for the centerpieces. They LIED- they were cheap dark green plastic dishes, which ruined the look of them. DO NOT USE THEM IF YOU HAVE A CHOICE!
Jack and Rose Florists took care of all of the flowers for my recent wedding in New Jersey on September 13,2013. Jack and Patty were very personable and friendly, making working with them a great experience. He was always willing to give his professional advice on ways to stay in my budget- even in aspects of the wedding that had nothing to do with flowers. Jack was very understanding and worked with me to bring costs down when I realized that I had gone over budget for the wedding. Jack and Patty really understood the woodsy theme I was going for. People are still talking about how beautiful, and unique, the flowers were for our wedding. I am not a person who takes time to write reviews unless I feel a vendor has really gone above and beyond. What Jack did for me was completely unexpected, extremely generous, and was one of the nicest things anyone has ever done for me. In my effort to get back within our budget I had to cut my things, such as our video montage and flat screens, limos, and even the manzanita trees and ferns I had always dreamed of having for our forest themed wedding. When I entered the ballroom for the first time to see my centerpieces I was immediately brought to tears. Jack surprised me by giving me the manzanita trees I had always dreamed of having. As if that wasn't enough, he even delivered beautiful ferns that lined the aisle for my ceremony. Not many vendors out there would consider going out of their way for a bride and in the process take a financial hit, but Jack and Rose Florists did. Jack promised that I would love everything and words cannot express how much I did. If you want to work with someone who REALLY cares about his client and not just their wallet, this is the florist for you.
Jack and Patty- We will NEVER forget what you did for us. We appreciate it more than words can say.
I gave my caterer Cresthollow an Excellent review as well.
These 2 companies made our wedding a dream come true.
The dining room was a dream. It was full of color, the L.E.D. lights matched it all, the flowers, the colors so vibrant and perfect, and fresh.
Creatively put together and so very helpful thru the process. Patty actually made it fun. She's a doll, and cordial and extremely helpful in her service skills.
My mother always said, and believed you get out what you put in, so we put our sincerity first gave it to Patty to help, and appreciated her every move. I/we believe got us the results we wanted, we dreamed of, and better than we could of imagined. Trust Patty, and Jack Rose they will come thru for you. As my mom said you get back what you deliver, and we delivered her appreciation and we got so many compliments the day of our wedding. The flowers WOWED us. Thank you.
Overall great job.
So so happy!
CRESTHOLLOW'S BEST FLORAL COMPANY
This Company rocks! They made my heart skip a beat when I saw the flowers. They are awsome!
First of all they are such nice people!
My mother n law is a tough lady and they put up with her. They got allot of patience. She made them work for their money which wasn't much. She came up with idea after idea and JackRose put it together. Awesome! I liked them all.
Jack was so courteous, so polite, so so professional in that he addressed us, greeted us, gave supporting ideas with the head designer Patty. They work so well together. The ideas kept flowing. One more thing surprised me. My mother n law is the kind of person that speaks with money upfront. She kept saying I'll pay for this and I'll pay for that, but jack Rose kept saying well wait and see. DONT SPEND YOUR MONEY. Let us work for you, let us show you different alternatives too, different colors, different flowers, different stands or vases, etc.
Who does that!
Jack & Rose's glass products was superior and showed its quality, while My girlfriends wedding had a cheap glass dish, they explained that allows for much more water for the florals and you would never ever cut yourself on, or your car seat, or damage anything in your house. It also allowed for a stronger base to build a large centerpiece too. I guess they really do know their stuff here too.
Pricing is great! Flowers so Fresh! Nice delivery guy too. They work perfect with venue i think thats important
Cresthollow and Jack and Rose came through for us.
My DJ was another story, but the flowers made the wedding thank goodness
My experience with Jack & Rose was wonderful. They were nice from the first meeting thru the others meetings. They provide and make available their time always and offer two follow appts and maybe more, as they help you achieve what you are looking for. These are free. The flowers are very fresh. their designs are very modern too. Staff so friendly and helpful, I love their espresso lol. an incredible showroom, it has everything you possibly want. i'd give them A+++++ I'm so excited.
Oh by the way their contract is so simple and easy to read they actually type it up, so I had about a page of page and a half I was so glad they didn"t hand write it so I could read it.
I was married a few months ago and I have to say that this was the best experience I have ever had. I've recently within the last few years graduated College and went on job interviews and fortunately and unfortunately have had 3 Human Resource career jobs and this florist really knows how to properly treat people. Yes they do! The moment you enter their quaint and tasteful 3 story building you get the feeling of success. The showroom I think they call it, is breathtaking, impeccable, so many gorgeous ideas, one after the other. So modern and some traditional. I have never seen so many diversified and creative ideas. The reason I am mentioning this is because I had no idea of what I wanted. This helped me tremendously to see many centerpieces and bouquets.
The staff is knowledgeble which made the choosing selecting process non stressful. Patty really knows her flowers and is excellent with colors and ideas. At times I thought I may have been noncommittal, but Patty's patience and winning personality helped me to stay calm and get me where I needed to be. The pricing is great! The service terrific! I was surrounded by service throughout my day. My bridal attendant dropped my bridal bouquet by accident, and Mike of JackRose was there to help repair it. That was huge! I couldn't believe the service. My Dad wanted to shout with happiness. They were familiar with the venue. Now I can see why they all recommend this place.
Oh by the way the owner came by on my wedding day to make sure I was 100% happy. I ran up to hug and kiss him. He was so nice and to contribute his time to extend CARE was another biggy for us.
Very Very Happy!
BREATHTAKING POSITIVE EXPERIENCE
I was bride that came into Jack and Rose not knowing what I wanted. I didn't even know the correct number in my bridal party, and what colors I would be wanting. I was so stressed and confused until I met with Patty. Oh my goodness, she is like the best! She was so friendly, and thoughtful, and while she just had surgery she hobbled along on crutches to find flowers, and discuss colors to help me, I felt so bad in that I know she was in genuine physical pain coming off surgery, but she said this is what I do. I cant say enough. Fiance' took a break and went out for a snack, even though Jack and Rose has coffee and espresso and snacks, I guess he wanted a break.
He brought back some paninis and offered one to Patty who was working so hard for us. She said no thank you, but how can I expect her to just work and work without a drink or a bite, aren't we human, so she took a little donut which made us happy especially since she was so hospitable to us always. She wouldn't stop hobbling on crutches and wouldn't stop to eat her lunch, incredible.
Her ideas were right on, she had my vision. On the wedding day everything came out as I wanted it
The bridal bouquet, the maids, the bridesmaids, I even gave patty my rhinestone jewelry which she helped to add to bouquets. Would you believe that she didn't even charge me for that. We thought that was big. Everything lasted all day. Photo guy was impressed.
Centerpieces knocked everyone's socks off they were what I wanted, large, but not too large, fresh, colors were vibrant, When everyone came in the room they were shocked, actually I was too. We were blown away by the flowers of Jack and Rose and there serviced was great and they are very nice people too. I love their showroom taken from the historic ages of the 1800s and they said President McKinley was here too. I wonder if he got his flowers here? lol Its a wonderful exciting building and so modern inside with L.E.D. lights and other stuff really cool
try it out glad we did
What a Great Experience! so friendly so attentive so caring Patty was so very nice I cant imagine how anyone would say anything other than this. She was limping around coming off surgery and we felt so bad that she was hobbling around to get us flowers ribbons colors. she just wouldnt stop trying to help us. So pleasing a person. groom wanted to take her home imagine that? the wedding was so beautiful there flowers so bright and perky gave us so much more than we paid for. gifts here gifts there. Cresthollow recommends them cause the other flower shops have many problems. when we were there first time we witnessed a problem other flower company was missing stuff bride ordered and she was upset. so they explained that jackrose is so near and caterers to them at cresthollow. Above all we were blown away by the gorgeaous presentation, and the hospitality that seemed never ending. Actually i am more of a shy reserved type, and i appreciated the one on one help that Patty gave me,
She was so nice
AMAZING continue to do what you are doing
wonderful wonderful people. my goodness, so caring, and genuine(hard to find real people today). They worked hand in hand with our banquet manager that was huge for fiance.
they offered many service meetings which shocked me. after all they are just flowers right? but they made me feel right and made many suggestions and offered many discounts. I dont know why someone complained about their contract seems like a sneaky person maybe its another florist cause there papers are only about the order you place, and they go over every part of it which to me shows they care. the flowers were so very fresh and lasted over 2 weeks my guests called about my wedding but most all called to say the flowers were incredible.
thank you JackRose
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