Plano >Special Trade Contractors > Venture Custom Pools
4568 State Hwy 121, Plano, TX | Directions 7502433.100375 -96.794708
This is to let you know that we received excellent service from one of your staff members. Amanda Riebel was a pleasure to deal with at all times, she is an asset to your company.
We are very pleased with our pool! While there may have been a snaffoo, the mark of a good company is NOT the problem, but how they handle it and Venture Custom Pools did terrific!!
Their staff was wonderful to deal with. My personal dealing with Steven was limited but whenever I needed to, he was "johnny on the spot" and very helpful! Andrew was excellent with the design - very creative! But by far, we had the most communication with Amanda and she was really terrific. We had lots of questions and follow up situations and she always responded quickly and was extra helpful.
Very thankful for the crew they have. This made our pool buying experience a positive one. We will be sure to show our pool to everyone!!
I had a pool built by Venture Custom Pools last summer. I wanted to take a minute to say that the whole thing was a great experience! From design with Rudy, to Brandon and all the guys doing the work... It went so smoothly!
I also wanted to send out a special thanks to Amanda and Sheila in service! They were AWESOME!!! Anytime I called with a question they were totally on it! Their communication skills were fabulous and they constantly kept me up to date with what was going on, who would be doing work and when. I can not say enough nice things about them!! Anyway, thanks again!
Very happy about our beautiful pool from Venture Custom Pools. I did a lot of research before coming to them and I was nervous as anyone would be about a big purchase. I was nervous up until the work started. That first day they did so much work and the workers were polite and took great care of my backyard. I went to bed that night feeling confident I made the right choice. And I did. I love my pool and I am always reminded of your dedication whenever I look at it.
Just a quick note to compliment your wonderful staff. We have had two pools built by Venture and both of them were beautiful. The whole process was easy and painless! John H is a great guy and we have recommended him to several people. Amanda and Valerie were great also and took care of everything. If we could have you build a third pool for us we would. Keep up the good work.
Venture Custom Pools just completed my new swimming pool which I love. I would especially like to bring attention to the professional performance of Greg M, the senior designer on our pool. Greg was always available when I had a question, concern, or wanted to change something. My phone calls were answered and returned promptly. He was very attentive to all of the details of the planning.
I also met with Justin, the superintendent, and he was thorough as well. He was courteous and responded to all my questions. We built great rapport. He was very courteous and his attention to detail of the construction of the pool was on point. He was always aware of which sub-contractors were on the job or schedule. Overall, a great job well done on my new pool and here’s to many years of service.
I had my pool custom made from Venture and everything turned out great. This was a couple years ago, but today I’m writing about a new experience I had. Last week, I sent a panic call to their office due to the pump in my pool not priming. I called their office and the technician was very helpful by explaining what I needed to do in order to prime the pump. I begged him to help me and told him I would leave a key for him even though he didn’t anticipate being able to come by. I was unable to get the pump primed and left a message explaining the situation after we talked. The next morning, I went out and try to get the pump working and noticed that someone had been there early in the morning to fix the problem. I was so surprised by the great and expedite service by Venture Custom Pools I just had to share.
I want to thank you for your assistance in helping us with our pool after it was completed on time and exactly as you promised. My spouse and I decided that we wanted to change some of the stonework around our pool and when we contacted your company the project coordinator at your office was kind and gracious to help us get the work scheduled. I called your company on a Monday and by Wednesday you had workers out to my house taking care of the extra work we wanted done. The work was done fast and neatly…in fact they left my house so neat that I could not tell they had been there and completed the job. Great work all around.
The process of creating our custom pool was quite frankly, really cool! My spouse and I were thrilled to learn that our pool designer had advanced computer technology that allowed him to design a Virtual Pool for us using the unique backyard dimensions and landscape of our house. We were able to give the Venture pool designer 100% input into our pool shape, depth, building materials, water features, lighting and even a remote control for our spa. Now we are incredibly satisfied and enjoying our high tech backyard.
First let me start out by saying that this THANK YOU is long overdue from our family…but you guys at Venture are the ones to blame because we’re having so much fun! You built our family such a beautiful pool that we haven’t been able to get out of the sparkling blue water and write you. The Venture Custom Pool Team made our family fun dreams come true!
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