13 Commerce Dr, Ballston Spa, NY | Directions 1202042.974804 -73.835099
I have NEVER even heard of this company before in my life until about a week or so ago. I live on the WEST Coast and they have called my home REPEATEDLY looking for someone who doesn't even live here. I have asked them on several occasions to remove my number from their list as the person they are looking for doesn't live here and all they do is hang up on me. They called my home AGAIN this morning and hung up when I answered. I called them back and a man named RANDY WILLIAMS answered and then hung up on me. I called back again and someone named JESSICA LOPEZ answered saying "Halsted Communications, this is Jessica Lopez, did you receive a call from us this morning?", when I replied and told her I didn't appreciate being hung up, she hung up on me. When I called again, they picked up and then hung up on me AGAIN. This is a very UNPROFESSIONAL company and their employees are extremely RUDE. They should NOT be in business dealing with the public and I hope that the BBB shuts them DOWN.
horrible – How is Halsted still in business I was a tech for them for 2 years and we had a class action suit on them they were stealing money from are checks not paying OT not paying sick time or personal time. They fired people who even mentioned union. The law suit was for CT MASS and RI they were robbing us all.
worse company to work for – Was a contractor for Halsted when they first started in Connecticut always a problem with pay check they excuse Directv don't pay us for this job we will not pay you after you complete an install you use your own truck,your gas,your insurance,your material.You can not close your job because they phone system is terrible, you have to stay on the phone for hour's when they finally answer they phone we can only close one job so Halsted can back charge you for not closing your job on time.Couple time they send you a check with no signature after you pay for over night mail had to wait weeks to get new check because every time that happen Mrs Halsted not available to sign the check.At the end I had no other choice to layoff 18 Tech Halsted went behind my back call all my tech asking them to come to work for them.Halsted still old me $78000.00 thousand dollars for unpaid invoice every Lawyer I contacted asking for a large sum of money up front.More than 5 small company in Connecticut was taking by Halsted
Terrible - terrible Service – I had an appointment with Halsted for installation of DirecTV equipment and Halstead failed to show.
Halted was unapologetic and reschedule 3 weeks out without explanation.
Halsted deserves zero stars.
Professional and efficient installation – Upgrading to HD at long last. Set appointment for today 12-4. Got 10am confirmation robocall. The tech called at 12:15 and said he would be here in 15 mins, which he was. He hung out in the driveway talking on a call phone for a few minutes, then brought box and dish in. It took about 40 minutes to install the new dish and take off the old one. He had to work sitting on a steeply tilted asphalt shingle second story porch roof which he got to through an attic window.
There's just one big flatscreen on a stand. He pulled out the old box, hooked up the new, went through about a 5 minute set up with the remote, showed me a few things, and left. I don't know who you angry employees writing about a terrible boss are but my experience was very professional. I got your company's identity by taking a picture of the magnetic contractor sign in the Direct TV van.
By the way, the HD is stunning.
Worked for Halsted no safety procedures – I worked for halsted commnuations for about eight months and they treated all their empolyees like garbage. I twisted my knee broke my left hand and injured my left eye. While i was out on an eye injury my boss called me into work to terminate my employment. While i was planning a boy scout trip with my eight year old son one of the tech supervisors called me a BSF. Which ment Boy Scout F##@%^. now they claim that i falsfied documents so they want a hearing with the unemployment division so they can get their money back. I am planning on suing them.
The worst – I used to work for Halsted comm. .And i can honestly say that they are the most unprofessional company I have ever worked for. This "PSYCO" that calls himself "Whitey" is nothing but an ex drug dealing thug who thinks he knows how to operate a bussiness. The techs are poorly trained and well underpaid for what the work they are expected to perform.It's a dictatorship...plain and simple, operated by ignorant hiarchy !!!!...good job Kirk !!!!
The worst communications company – According to the ad Directv runs for their movers connection is a lie. On TV they promise to have someone at your home when you move in to install your dish. They told us some one would be out to install a dish for 3 weeks. On the day of installation they called to say they had to cancel the appointment, let's reschedule. What a joke. Told them don't bother and hung up.
So now we are signing up for Dish network and filing a complaint with the BBB and the Attorney General's Office.
From the Horses mouth – I feel the pain and fustration of my customers and I try my best to correct their problems and change their veiws of our company and DirecTV as a whole. I have to say that the customers I have encountered appreciated the assistance and dedication I gave to them.
However Halsted Communicaitons has no respect for their employees. DO YOU HEAR ME "WHITEY" (the CO-OWNER of Halsted Communic.) Technicians are accused of being the problem with this company when it is the management that is the source of the issue. How does Halsted try to help customers. They use the pass the buck method! They throw a tech at the problem, he cant fix it. Take the money from thim and give it to another tech. OH he cant fix it either, take the money from him and give it to yet another tech. Oh he cant fix it well you get the point.
When halsted starts caring about the customers and respecting the judgement of technicians. It is only then that will the company receive better reveiws for customer service. Not all problems can be resolved but customers are happy when you are honest with them about it.
Truly, the worst – DirecTV installer in NY/Conn. 8-12p appt. Called at 2, said they'd call me. No call. No show. Called at 4:30.
Called these pinheads at the corporate office, nice lady tried to determine the problem. I tried to give no stars, but the system demands at least one star. Make believe you don't see the star. Zero stars. DirecTV, HELLO? These clowns cost you another 2 year re up. DISH, here I come.......
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