615 New Loudon Rd, Latham, NY | Directions 1211042.730737 -73.760633
& Friday 10-6
Thursday 10-8 Saturday 10-4 Sunday 12-4
I have personally worked with A-Frame Imperial Pools for the past 25 years installing more than 2000 pools for them. When ever we have had any problems with their pools, liners or other equipment. They always take care of their customers. A Frame Imperial also works hard every year to find the best pools at the lowest possible price on the market to supply their customers to be competetive in their area. My advice would be if you are looking for a pool or spa they are the people to call.
Thank you so much for sending these professionals over to bail me out from under my wife's adventures! They did so much more than change out a manifold. They quite literally re-built the frame of the spa. They totally went above and beyond any normal call of duty. My only worry is that they did too good of a job and it will last for years delaying the ultimate purchase of a far superior Saratoga Spa. Thanks again.
I just wanted to take a moment to point out my appreciation of Troy's work. When dealing with an older building nothing gives me more confidence in my property management company than when I feel like the maintenance is being done well and at good dollar value.
They are helpful and knowledgeable. Pros: Know what pool I have and which parts I need.
Hot tub working great! You were a big help. Would have scraped it if not for you!
Worst customer service ever. Seriously...THE WORST EVER!!! Total jerks. No help at all. Arrogant, rude and condescending. We went in not knowing how to use our new spa and left disgusted! Do not shop here. We went to Concord Pools after and they were awesome.
I appreciate the quick response by you and your team. Jeff the tech was over today and resolved my problems in a timely fashion, and even went to A-Frame to retrieve some missing items that weren't originally shipped with the spa. In an era where all people do is complain, I thought I would take this time to thank you and your organization for the great service. My anxiety level was high last night and when I woke up, I wasn't sure if I would need a bathing suit, or ice skates. Happily, it's the former. Looking forward to jumping in tonight. Thanks again!
Thank you very much for replacing all the jets for our hot tub. We appreciate the great effort you made helping us out.
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