525 Harlow Rd, Springfield, OR | Directions 97477-116344.070766 -123.033745
Monday: 9:00 AM - 5:00 PM; Tuesday: 9:00 AM - 5:00 PM; Wednesday: 9:00 AM - 5:00 PM; Thursday: 9:00 AM - 5:00 PM; Friday: 9:00 AM - 5:00 PM; Saturday: By Appt.; Sunday: By Appt.
I have rented from Emerald Property Management for 14 years now. I have had things that needed repairs over the years but they were always attended to. They have always been polite and courteous. Any rules for the various locations always made sense. Hope to still be using their service for many years to come.
As it goes with ALL rentals, you live there, keep the property nice and pay your rent.
I enjoyed Working with the Leasing agent Heather. She was always nice and happy. She showed me my apartment and explained everything in detail! I was not left wondering what to do next. I have talked to the maintanence lady Emily?? and she was also nice and fixed my repair fast! I have not ever had any issues with the other staff the morning receptionist is always smiling and nice! They are always fast and answer any questions I have. I may have to wait for someone to call back but I have never had a problem with dropping my rent off in the drop slot. Not sure what the previous people were talking about they are great and had a lot of good apartments that take pets!!! I didn't have to pay to see my unit but Heather did say they rent first come first served on applicants so if I liked it not to wait or it could get rented which is reasonable!
If I didn't own my home I would DEFINITELY rent from Emerald!!!
Manage some pretty unsightly properties that they don't bother doing maintenance on, and will take no action against tenants who cause constant disturbances to neighbors. Living next to their properties is a miserable and and unlucky experience.
I have rented from Emerald for the past year. When I first came into the office to find a property I was met with a greeting and a smile..
I have rented from this company three different times and NEVER ONCE had a problem getting return phone calls or my deposits back. I personally never had to deal with the president of the company but have met him and seen him deal with other people that I can only assume are tenants or owners of the properties they manage. I Love Emerald Property Management.
Emerald Property Management has nice professional staff and never once has any one of them been rude or condescending to me. I have no complaints about this company or any of its employees.
I have worked with both leasing agents in this office and they seem to know what they are doing. They are super good at knowing what is going on with almost everyaddress that they deal with, which is a wole lot of properties.
I highly recommend the company as a renter and as someone who currently rents from them. They do what is needed when a maintenance issue comes up and it seems they have a very professional outlook on things in the business
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