Iconz Hair Studio & Day Spa

(866) 454-1816 | View Website

5555 Essen Ln Suite C, Baton Rouge, LA | Directions   70809

30.398055 -91.107789

Open Hours

Mon-Fri 8:30am-6:30pm, Sat 8:30am-3pm, Sun Closed

 
Day Spas, Blowouts, Eyelash Extensions  more

More Categories: Cellulite Treatment, Brazilian Blowouts, Reflexology, Bosley, Beauty Salons, Hair Care, Hair Replacement, Spas

Hair Care Services: Color Correction, Hair Coloring, Hair Extensions, Hair Highlights, Haircuts, Wedding Hair Styles

Hair Removal Services: Brazilian Wax, Waxing

Massage Services: Deep Tissue Massages, Hot Stone Massages, Swedish Massage, Massage

Skin Care Services: Chemical Peels, Facials, Microdermabrasion

Spa Services: Spa Packages

Neighborhoods: South Baton Rouge

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Iconz Hair Studio & Day Spa
Iconz Hair Studio & Day Spa
Menu
Basic Shampoo & Style, Crinkles/Deep Waves, Spirals, Spiral Rod Set, Up Dos, Hair Pressing, Vitale Pro, Deep Conditioner, Reconstructor, Biominoil... more

Reviews for Iconz Hair Studio & Day Spa

Doesn't Recommend
9 months ago

A manicure and pedicure that should have taken an hour to an hour and half to complete turned into a extremely disappointing 3 hour ordeal that seemed never-ending.

I made my appointment a week in advance and arrived 10 minutes early. After being greeted, I was told that the nail technician was not there. For the next 45 minutes I was ignored and given no explanation as to why the nail technician was running late. I asked if I should come back at another time or day. When the she did return, she informed me that it was my fault she hadn't been there, implying I had been late even though, as I said, I arrived 10 minutes early. She rudely informed me that now she may not have time to complete both my manicure and pedicure before her next client and, after waiting 45 minutes, that it would be an additional fee to remove the polish that was already on my hands. I have received many manicures in my lifetime. Gel or regular nail polish, this was the most absolutely ridiculous request I have ever heard.

If the rude service and lack of propriety for being on time were the end of this experience, I wouldn't be writing this "tip". At the end of this entire debacle, the paint on my fingers was already peeling and looked like a child had painted my fingers instead of a trained professional. When checking out the additional fee was not brought up by the manager and he said I was good to go. I left, too upset to dispute or voice my disappointment, and ran to the nearest nail salon to fix the damage, where I was NOT asked to pay any fee to remove the damaged nail polish.

An hour later, the nail technician called and informed me that I still owed for the removal of my polish. I called back and spoke with the manager about my disapproval of the belated and inappropriate phone call and disappointment over the entire situation. While he did ask for me to return so that the salon could rectify the manicure, I informed him it was too late.

I cannot vouch for the hair or other spa services, but I know that I will not be returning.

 


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