Syracuse >Second Hand Goods > Boom Babies
489 Westcott St, Syracuse, NY | Directions 1321043.041672 -76.119259
Wonderful First Prom Shopping Experience – My daughter and I went to Boom Babies last week to find her first prom dress. As she was just starting to look a month before prom, I wanted a store that would still have a good selection. We had been warned that on weekends, you could be waiting in line for a dressing room for 2 hours, so we went around dinnertime on a Thursday evening. We had also been told that the salespeople can be rather snotty. We were pleasantly surprised in both instances. We were approached by more than one friendly salesperson who secured us a dressing room and asked my daughter some questions about her typical dress size and style preferences. We picked out a few dresses from the enormous, overwhelming selection, but our salesgirl kept bringing us more dresses, and giving us her positive, but honest, feedback on each dress. My daughter tried on about 15 dresses before making her selection. We were not steered toward the most expensive dress; in fact, the dress that my daughter ultimately loved and chose was the least expensive of the bunch. Boom Babies also carries an extensive line of prom accessories. Our salesgirl helped her pick out shoes, jewelry, and a purse while still wearing her dress; however, she did not push us to look at these items. Maybe we could have found better prices on these items; however, we were able to get the total effect with the dress. I had expected to spend a minimum of $200-$300 on her dress. However, our total for dress, shoes, matching earrings and necklace, and purse, with tax, was $269! Total time in the store: about 1 1/2 enjoyable hours. My advice would be to avoid weekends and vacation days, as our experience was absolutely perfect!
Awesome Prom Dresses – My daughters have purchased their prom dresses from Boom Babies for the past 3 years. The merchandise is always in beautiful condition unlike almost every other shop in the Syracuse area that sells formal dresses. This is why Boom Babies has the rules that they do, and why previous reviewers were unhappy! Do yourself a favor - if you don't do hectic well, don't go on a day off from school or a Saturday; best selection in town results in lots of people anxious to shop their store! Follow their system & handle the dresses as they ask you to, and everyone will be happy! Love the place!
It sticks – This was my first real school dance. I went to go and find my dress and it was horrible. A ton of people in a small place, dresses everywhere, no one helping or paying attention... Then when i actually picked a dress a women grabbed it out of my hands with the jewlery i had.
How can they get away with the way they treat people? – My sister recently took her daughter here to get a dress.. The staff was RUDE! first off my sister was in a horrible car accident 5 months around and is just starting to get around on crutches... The staff was yelling at her for standing in their walkway. Then when she was on her cell phone to get her ride to come pick them back up she was yelled at and told of their no cell phone policy.. Maybe they should take all their negativity and turn it into something useful like making their store handicap accessible.. Glad she didn't try to come in their with her wheel chair. I'm just sad that she even wasted her money on a hole like that to continue to pay the wadges of ignorant people like that!
Great service – The other week i went to boom babies in a hurry to find the perfect prom dress. I went with my mother and best friend. I had no idea what i was looking for. I found a few dresses, tried them on but i did not find one i really liked. I wanted my dress to be one that i had fallen in love with. This was my first prom so i didnt really know what i was doing. But, then my mom found a dress. It was a purpleish pink color and i didnt really like pink so i didnt think i would like the dress. However, when i put that dress on it was perfect. Perfect fit, color, size and it made me look beautiful. The dress also had some sort of rhine stone accesory going right under the breasts. So when employee of the store approached my mother and me, she said some accesories would go very nice with it. She helped us find the perfect shoes and bracelet while my mom found the perfect earings. The dress was even at reasonable value. The women who helped us was so helpful!! Words can not express how perfect she made the outfit. Everything went together so nicely. Then while we were checking out we had forgotten the hand bag! I approached the women and she came right over to the stand and asked what i liked and picked out a couple bags. She then came to the register and showed me them and at the same time my mom and I chose the same one. It was perfect. We checked out, had all of our purchases and the dress was bagged and ready to go. I was so happy when i left because i knew i found the dress for me and that my first prom would the best. P.S. the store has a registry so i was assured that at my prom i would not have the same dress as someone else going to!!
Vile place, rude employees, very classless – Went with my daughter to find a prom dress. We went into a fitting room and a very rude young lady told us we could not go in there without being "put" into the room. No signs were posted to announce this fact and the belittling manner of this "person" was very offensive. We will never go to this vile store again. And remember instant karma's gonna get you!!
a fashion disaster at high prices too boot! – after jut moving to the area from nyc, this store is such a joke! all the clothes come straight from 7th ave for $5 marked up to $75. the quality, cut, and colors are already a good 1-2 years out of style. You can buy the same stuff in any low end boutique in new york for a fraction of the price. the people working here are annoying following you around and pointing out one horrid fashion disaster after another. they have a list of rules too which is ridiculous. basically small town americas look for "fashion" falls FLAT. forever 21 has better made clothes than these sweatshop rags!
ALSO they barely sell ANY vintage which the name suggests, which is the reason i stepped foot into this fashion catastrophe!
full service boutique – as title states. completely full service, not many like this in syracuse. go, team, go! and then some, because my review has to be at least 100 characters long.
avoid drinking – a friend of my got drunk one night and she way out of her mind. she slip and fell in some mud and say that a boy wipe it on her. she was very loud too. everybody that saw her was laughing their butts off. the next day she claim the same thing. i was like why would you stand there for some boy to wipe mud on you. and she was like that she dont know. so therefor you was drunk off of mr.boston and you decided to go for a walk. not just a normal walk but a walk on the wall. some how some way you flew in the mud. when you was about to get up you was confuse. when you woke up in the morning you couldnt remember anything. and when you went to get out f the bed the room was spinning and you had a major headache. Avoid drinking.
Degrading Customer Service – I went by the store a few times on my way to work and the window dressing is beautiful and inviting. I finally had to go in and check them out. I bought two tops. The very next day I wanted to exchange one for a different color. The tags were still on it and I had my receipt. I couldn't believe the reaction there. The women that sold it to me asked me how she could help and I said I just wanted a different color top. Before she could say anything a young girl came over and interrupted us and was real nasty. She started stating all their policies and the receipt said no exchanges and it was written on the board and I should have seen it. At this point all I said was I wanted to exchange a top. After the girl was finished I didn't say anything else because I was afraid of what I would say and being nasty back wouldn 't have helped the situation. I teach customer service for banks and I would say this girl is in desparate need of training. She gave me the worst customer service I have had in years. I was going to go back before this incident and buy some jewelry but I won't step foot in that store again. The girl made me feel like a piece of dirt. Mainly I shop at another store and am treated with respect so I thought why should I shop somewhere else even if the front window is inviting.
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