Utica >Automotive Sales & Services > Rich Nimey's Sales & Service
2104 Dwyer Avenue, Utica, NY | Directions 1350143.091944 -75.196075
Awesome People – For over two months, I have been trying to find a car that I liked better than my worn out monte carlo, and finally I have. I must thank Matt Nimey and his mom at Nimeys. When driving home from work around 6:00 pm my back tire went flat and I pulled into their place on Bleecker. Matt was outside and all the doors were closed, without hesitation he opened the door and took my car inside, found me a used tire and had my car out in 10 minutes. While waiting for my car I was very impressed by the selection of Acura tl cars that he had so I asked. It was just like talking to a friend that I had known for years. He showed me every inch of the carthat I liked in and even the flaws. It was like none of the 10-15 places I have been to in the last 2 months. He told me to sleep on it and I did. The next morning I went back and bought the first car that I absolutely love.
Rich Nimey is fair, fast, friendly and affordable – I recently had car trouble,my alternator was going and my check engine light had come one and went to a few different locals establishments for quotes and was quoted out of my financial means. I heard from a friend that the Nimeys on Culver were fair and so I brought in my car. They diagnosed the problem and were fast and friendly and the price was fair. They were affordable and even offered me a loaner vehicle so I could get around while my vehicle was worked on. I decided to stay and had a fresh cup of coffee and looked around at their many quality vehicles. I would never go anywhere else.
ABSOLUTELY TERRIBLE! – I purchased a car from Nimey's well over a year ago, since then I have gone through absolute hell. I brought my car in because a light came on on my dash and I couldn't determine what it meant. They proceeded to fix the problem for $300 but couldn't tell me what was wrong. Apparently they knew enough to fix it and charge me $300 though. To this day I do not know what they fixed. Also, when I got my vehicle back the CD player wouldn't work, when I was using it on my way there. I called and told them, but they refused to fix it. My mother also purchased me a car starter from them, and since it's a foreign car it cost her $250 and only worked for a month. It then began to malfunction and I would walk out to my car only to find all of my windows down and doors unlocked, almost daily. I called them and they claimed they would call me back. No call. I then went down to confront them, and they said they were too busy and would contact me. No contact. They also game me none of the security codes that I needed with my car.
Since these incidents I have met about 3 people that have been employed with them. They have all told me that they intentionally DO NOT follow up on ANYTHING, and that they train their employees to keep problems away.
I honestly would NOT recommend this business to anyone. I was initially deceived with their welcoming attitudes when I was purchasing the vehicle, but when a problem comes around, the personality flip is unbearable.
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