100 E Franklin St # 6, Chapel Hill, NC | Directions 2751435.913146 -79.055741
I've never used this company so can't comment on the quality of their service, but I can comment on their Customer Service. Today I called on behalf of a client who was looking to secure limo services for an event Christmas Eve. After a harmless attempt to negotiate rates I was told by the manager (Paul) "ma'am...we determine our rates, not the clients. You can either choose to pay the rate or go with the cheaper vendor. I really don't care". He then hung up on me. In disbelief from what I'd just heard, I called back to speak with the manager (as I didn't know the person I was speaking with was the manager/agent) I was told before I could even finish my sentence, "ma'am I've already told you our rates and I'm done talking to you. Please don't call back". Needless to say, I will not be recommending this vendor to anyone. They may have the best vehicles in the area, but I don't appreciate being talked to this way when I'm simply exploring possibilities in a non-threatening way. If this is the way management treats potential clients, I don't expect the workers to be any better. Hard to justify paying that kind of money to be treated so rudely.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of A Formal Affair LLC on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.