Provo >Property Management > REMS, Inc.
1 E Center St, Provo, UT | Directions 8460640.233815 -111.658654
Sun Closed;Mon: 9:00 a.m.-5:00 p.m.;Tue: 9:00 a.m.-5:00 p.m.;Wed: 9:00 a.m.-5:00 p.m.;Thu: 9:00 a.m.-5:00 p.m.;Fri: 9:00 a.m.-3:00 p.m.;Sat Closed;
Neighborhoods: Central Business District
I am currently an officer in the US Army and stationed out of Utah so I use REMS for my property management needs because they are remarkably easy to work with, which has been an enormous relief after working with our previous property manager. There are several specific things that I've appreciated. I am always able to get hold of someone whenever I need to. REMS always returns calls or emails very quickly. They are easy for the tenant to contact too. REMS takes care of maintenance issues very fast and gives very detailed, precise invoices for work done. We get monthly statements and they always get consent before doing costly repairs. Their price as a property management company is very reasonable and REMS costs for maintenance has always been very reasonable. It really has been a pleasure working with REMS. They are my first choice if we decide to rent our home again and they will be my first recommendation to anyone else considering becoming a landlord.
This is such a dirty company. Landlords and tenants beware. I have a whole laundry list of problems we have had with them, but I'll have to summarize in order to fit them here. This company is a big fan of Chicago politics, and isn't afraid to bully, intimidate, or harass tenants. They don't care if what they are doing is illegal or immoral. They even fraudulently altered our contract with whiteout after it was signed. Thankfully we have proof of the changes. My wife and I were hired to be resident managers at our complex and have had front-row seats to their corruption. Several times we or other company representatives have served eviction notices in error thanks to their accounting department. Serving an eviction notice to a single mom is not an experience I am eager to repeat. One of the storage units at the complex has been missing a door going on 11 months now. Maintenance is sometimes quick to respond, other times it can take weeks to have a work request completed. I have submitted work requests multiple times about minor roofing issues that have been completely ignored and allowed to fester into bigger, more expensive problems. Whether you are a landlord, or a tenant, run as fast as you can from this company.
It was great doing business with REMS Inc. They made it very easy for me to rent out my condominium. I will recommend them to anyone that wants to hire a property management company.
REMS is a great company, absolutely 5 star quality. We rent a 2000 square foot office in Orem and have been there 6 months. We really appreciate how great REMS is at getting things done for us. And we really appreciate the work their maintenance team provides. They do a good job.
Shout out to REMS! They have been managing our property for the past 4 years. Recently, after one of their quarterly inspections I was informed about the possibility of a roof leak based on condition of the shingles. REMS helped secure some bids and we got one from our favorite roofer too. After the work was completed REMS sent someone back out to inspect the job to make sure it was complete ad problem solved at no charge to me. Got copies of pictures and written report as well. Their follow up throughout the process was refreshing to say the least. I wish every property management team would take a lesson from REMS. Very best.
Just wanted to drop a review on the excellent service I had by REMS a couple months ago in June 2013 from a truly WOW moment. Their techs came and cleaned out the dryer vent which was very clogged. They tested my dryer to see if it worked better and said it worked fine. I’ll try it out with a load too, but I am sure it is great. REMS got here so quickly and has always been so prompt and it’s been really nice to work with them.
REMS is fantastic. We are tenants in one of their properties. We really enjoy working with them to resolve issues that arise and the fantastic job they do. They are always willing to help out!
REMS…let me start by saying thank you for managing my properties the past few years. I have always received excellent and efficient service in the past which is why I always look to use you in the future. I always receive fantastic service from their staff and when things don’t go as planned I always receive some sort of update or question as how to proceed. REMS is the best. Thanks.
We love working with REMS. We're about to buy a new house and they are going to manage the other duplex we own. They are always responsive and keep our units rented.
I just want to say that REMS does a wonderful job! They know their stuff and it's just delightful working with them. Whenever I talk to them they are happy and cheerful and helpful and professional!
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