197 Conklin Ave, Binghamton, NY | Directions 1390342.094201 -75.898332
I went to the Relief Pitcher last night for a bite and a beer with my family and a close friend. When the bill came the waitress had charged us for our food, and for my beer ($3 Labatt's form the tap), my friend's drink ($3.75 rum and diet coke) but the two 12 oz bottles of Bud Light lime beers were charged to the bill as Coronas at $4.50 each. After waiting for over 10 minutes for the waitress to return to our table I finally got up and went to the bar to show her the mistaken charge. She informed me without remorse that that is how they charge for Bud Light lime because"We don't have a button for that on the register." I told her this was silly that a bud light would be more than a pint of beer on tap, and more than a mixed drink?! Really? She shrugged and turned the computer screen toward me to prove there was no button. Button or not this is no reason to charge for a beverage we did not order or consume. I pushed the Bud Light button and low and behold a Bud light is only $3. Again she shrugged indifferent to the error on our bill. Her attitude was bad to say the least and she offered no apology. When I asked to speak to a manager she told me they did not have one. She never returned to our table to even take our money to pay the bill. This is not only bad business to charge for something we never had, but it was also awful customer service. We paid the bill and left her $0.00 as a tip. I will not be returning to a bar that over charges for a Bud Light and knowingly so.
If we had gotten a Bud light and asked for a slice of lime I seriously doubt the lime wedge would have cost $1.50.
Corona and a Bud Light lime are not equivalent - one is an import one is a domestic light beer. This is very unethical business practice for a local bar to be engaging in. It is dishonest.
Nice bar, horrible service – been going there for 12 or so years, the RP finally upgraded their TVs a year or so ago. Good food, good prices, all wasted on horrible service. Hit a semi-busy nite and the service to the tables is hit or miss, they have no care if you wait 20-25 minutes for a drink, they share their tips so if the service is poor, it makes no difference to their waitresses, voice displeasure and you have the luxury of being called an 'axxhole' try any other sports bar in the Binghamton area and you are treated as a customer.
bad managment – i would never reccomend visiting the relief pitcher in binghamton new york, my family had been dining there for wing night most mondays for the better part of 15 years, and now my mothers has suffered a spinalcord infection which leaves her in a wheelchair, and thier ONLY table that is handicap accessable is booked EVERY monday from here to eternity for a group that could sit at any table.
i hope others read this and are as outraged as i am.
The best bar around – i really enjoyed my time here....i thought the waitresses were very nice and i loved the sports atmosphere...i would go there again and i will recommend this place to my friends.
sports bar hang out – comfortable place to chill. lots of tvs, people like the food. nice place, nothing crazy.
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