100 Whitehaven Road, Grand Island, NY | Directions 1407243.022226 -78.898496
My cousin in USA had booked us for a day's trip to Niagara Falls and the bus trip took us to this sprawling hotel at the end of a long drive and sight seeing. It was a very pleasant surprise and all our fatigue disappeared. The Hotel is located close to Niagara River and has a big lobby with a fire place and huge gymnasium and indoor swimming pool. The room was spacious with two queen beds and a clean big bathroom. The hotel staff was very courteous. The restaurant was huge and overlooking River Niagara. We did not have breakfast as we were to leave early.
My cousin who has visited Niagara a number of times also was amazed at the facilities and said it was much better than where she had been previously. Yes I will definitely love to return here.
I spent one night at this hotel. The place was clean and quite. The indoor pool was under renovation and I would like to return for a swim. Its the largest non water park pool I have ever seen. All of the staff was very friendly from the front desk, housekeeping and room service. We ordered two dinners and the food was great and reasonably priced. Beautifully set on the Niagara River I would stay again if returning to visit Niagara Falls,, It's short distance from the falls yet away from the crowds.
We have been to the former "Holiday Inn" for many years. Byblos bought this property at auction and have invested 2.5 million in the Hardware (furnace, roof, exterior etc..) This is a wonderful location along the Niagara River with plenty to do in the area. Easy to get to and a very accommodating staff upon arrival. Dinner was awesome, service excellent, hotel was clean and everything well organized and as expected. Room was clean, apparently just remodeled with new Mattresses. Excellent value for the amenities included. According to Hotel staff, more updates are on the way. Hopefully the cost will not increase too much as well.
We stayed at this hotel for 2 nights a couple of weeks ago. Our stay was very good, the service was amazing, the food was tasty and presentable, the staff was helpful and our room was very clean. They have the best gym ever and I beleive there are no other hotels have gyms like that as it has all sort of equipments. The pool was spacious and the temperature of the water was ideal. I admit that some parts of the hotel need some updates. it happens that I met one of the managers who told me that the hotel is going to be under major renovations for the rooms, lobby, hallways and other facilities.
Kevin had his XC Banquet at Byblos last night, they did a nice job and food was delish. Just wish I had leftovers.
The Grand Island Holiday Inn was in a great location, about 5 minutes off the main highway. Those 5 minutes made all the difference in feeling like I'd taken a nice trip to the countryside. I'm from NY, so I don't always want a big city/downtown area feel to my hotels. With its location on the Niagara River, being across from a golf course, and rural feel, it was great to be at that Holiday Inn. Although the hotel allows pets, the carpets were clean. I probably saw one small stain on a section of carpet during my entire stay. There was zero pet odor. I have three dogs, so I know what pet odor smells like. Also, there wasn't any smell of smoke in the rooms or the corridors of the hotel. The hotel balcony was nice. You just have to roll your room chair out to sit down. The outdoor pool was closed and drained. The indoor pool was great and was full of locals in the morning doing water aerobics. There's an arcade room, which leads out to the gazebo. It was beautiful. The Grand Lady yacht is docked outside. Jet skiers and power boaters cruise around past the hotel. It's very scenic. The staff were great. They smiled and it felt sincere. They gave great recommendations on food and good directions to various venues. My sister is hard to please, but she congratulated me on picking a great location. I'd definitely stay there again!
Wow! What a great experience I had at your hotel this week! My conference was for over 100 people, with multiple rooms in use, and a luncheon. We had the best service I could have asked for. The breakfast coffee was hot, pastries were fresh and juice was delicious. The facility was clean and your staff was so attentive. Thank you for a wonderful lunch, you chef is outstanding! Keep up the good work and I will be back again for sure.
Everything was pretty good. We didn't spend much time at the hotel, but when we were there it was cool, comfortable, and suitable for our requirements. Drawbacks: one lady at the front desk wasn't as nice as the other, and i really wanted to ask her to help us instead (being polite, i did not). Ice was not available on our floor and we were sent by staff to 4 different locations before we finally found a working machine. We asked for 2 additional pillows & did not get them until the next day when we asked again. Positives: fabulous view from the balcony! We could even see the fireworks at the Falls from our room. Easy to get to, convenient parking, very friendly hostess at the restaurant.
Quite place and the view is very beautiful. I went in March, so not much people. 15 minutes drive to the Fall. Great value for family or friends to go together. Internet is fast and parking is convenient,
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