Hamburg >Lodging > Holiday Inn Buffalo-Hamburg
5440 Camp Road (Ny 75), Hamburg, NY | Directions 1407542.738946 -78.845747
For more than 50 years, this hotel's familiar green sign has signaled budget-friendly lodging for families and business travelers. – In Short
Since its 1952 debut in Memphis, Tenn., Holiday Inn has become one of the most recognized hotel brands in the world. Kids rule here: Children age 19 and younger stay for free when sharing a parent's room and as many as four children per family (age 12 or younger) eat for free at hotel restaurants. Other amenities include 24-hour business services, an in-room coffeemaker, iron, hair dryer, room service, a swimming pool and a fitness center.
Poor Customer Service and Organization – A warning directed to any bride-to-be...I used this Holiday Inn for the hotel guests at my wedding. Even though I reserved blocks of rooms months ahead of time for my guests, there was confusion up until one week prior to the wedding. Reserving rooms seems like a simple process, they made it into a huge mess. In order to make it up to my husband and I, they waived the fee for using the bar after our reception. I was very satisfied with that, until we returned to the hotel and discovered they had also rented it to another bridal party. It was not a large enough bar for two bridal parties to have their own fun...we ended up leaving to go somewhere else. In the morning, my family and I gathered for breakfast...only to find out they had lost our reservation. They did quickly find a banquet room to set up for us, but the damage was already done. My wedding was perfect in every other regard, I never would have thought something as simple as the blocked hotel rooms could be turned into such a mess. Afterward, I sent a letter to customer service; they never responded to it in any way. Save yourself the stress...find another hotel.
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