Clarence >Auto Dealers > Dave Smith Ford
4045 Transit Rd, Williamsville, NY | Directions 1422142.957705 -78.695605
Mon., Wed., Fri. 7:30am - 5pm;Tue., Thu. 7:30am - 8pm;Sat. - Sun. CLOSED
. Let me tell you about Dave Smith Ford in Williamsville: 3 years ago, I bought my car from them, I chose the car that I did because we were told that it carried a "Life time transmission and engine warranty" The rules were that I had to have the oil change done every 5000 miles AT Dave Smith Ford. I did, actually every 4000 or so miles. Well, come to find out, there was never a warranty on the car, the salesman, the slimy, slithering little salesman lied to us about the warranty. SO in speaking with their used sales department last week, and discovering that there never was a warranty, I asked to speak with a supervisor, I had been going to them for 3 years for oil changes (when I could have gone to Midas and paid half the price) . I was told that the supervisor would get back to me,he never did, I called them today and guess what???? The warranty deal is no longer in exsistance, they will not give me any sort of deal on future service, Dave from used car sales was flat out rude to me on the phone, literally brushing me off like I was a nuisencea nd said there is nothing they can do for me, hanging up quickly on me
That is BAD customer service. My father has bought his last 6 cars there, and will now be looking elsewhere for his next car.
Thumbs down for Dave Smith Ford on Transit Rd in WIliamsville, never again will I recommend them for anything
Just recently leased a 2014 Escape Titanium, and I love it!!! The team at Dave Smith were all excellent and made this transaction extremely stress free and a fun experience for me. Way to go Dave Smith Ford!!!!!! I have told everybody about my experience and of course my cool new Escape. You guys Rock!!!!!!!!!!
I bought a Fusion here last month. The deal was great, and everything went fine. I'm looking forward to a good relationship with the folks at Dave Smith Ford.
I leased a 2012 Ford Fusion 27 months ago. This was the first American-made vehicle I owned since 1982. I'm very impressed with the quality of this vehicle, and its technology can't be matched in the same price range. Dave Smith's sales and service staff always treated me professionally and with courtesy. Time was taken to match my needs with just the right vehicle. Service has been excellent. Fusion required no repairs over 27 months, just routine maintenance. I just leased a 2014 Ford Escape from Dave Smith Ford and have been enjoying it for the past few days. I'm looking forward to another carefree driving experience and am pleased to recommend Dave Smith Ford.
I recently bought a 2012 Fusion from Dave Smith Ford, everything went great and Deuce made sure I got the best deal possible
I recently leased a new Ford Escape from this dealership. Everything went according to plan. I got a good deal, and I left satisfied.
I prefer to shop local, but this is the first time I've been to this dealership. I will be back. Thanks for making it easy!
I just had service done to my vehicle. Your team seems to know what they're doing. Well Done. Thank you for the good service!
Easy to buy a car here. The price was right, and no annoying pressure.
My wife and I have just leased our third vehicle from the Dave Smith Ford dealership. As always, it is such an easy process here. I just call up the guy I have been getting them from, and he does the numbers based on what I request. I appreciate that I don't have to shop all over town to get what I think is a good deal. I have recommended several family members to them already, and a couple friends. They are honest with you through the entire process. we have gotten to know the managers pretty well ,and we have used a couple different salespeople. they area all very easy to deal with, and always very nice.
I had service done at your shop. Everything is fine. Keep up the good work.
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