9590 E Ironwood Square #230, Scottsdale, AZ | Directions 8525833.578494 -111.874954
Monday - Friday 9:00AM to 5:00PM
Saturday - Sunday Closed
After Hours By Appointment
Neighborhoods: Central Scottsdale, North Scottsdale
I always feel recognized, even though the agent may not know me, and that gives me assurance that I am an important customer
I thought my old agent was great but then I received better service from my new agent and it was better! Your service is better and you saved me even more money! Thank you Jim!
Our policy has run smoothly and we have not had need to contact agency, except to pay annually.
First off, incredibly friendly staff and honest depending on my family needs. I have never had a bad experience with the agency or any of its affiliates. I have had hail damage, car claims, and my general insurance needs all taken care of in a friendly, fast, and efficient manner.everysingletime. Thank you!
This is the best experience I have ever had when dealing with insurance.
Jim is very responsive and dedicated to finding the best solution for his clients. I recently wanted an overview of my current policies and specifically my umbrella policy. Jim provided the information I needed quickly to make an informed decision.
Jim always answers my questions fully and completely. He will keep explaining until I understand. I know we can get insurance cheaper but I have been with Farmers since I got my driver's permit at 15 1/2! We have been with Jim since moving to Arizona in 2002.
We had been serviced by a different Farmer Agent who had never contacted us after they had taken over for a Farmer's Agent that moved back east. Jim has personally reached out and asked several questions to make sure he understands my family's needs for insurance. Customer service is my number 1 criteria when selecting a company or service provider.
Jim was very professional and gave me the coverage I need to feel protected if anything ever happened to me or my home. His explanation of how the coverage worked and what would be covered was easy to understand and I never felt like he was trying to up-sell services. I would highly recommend Jim to anyone looking for insurance or those wanting a change for the better.
Very responsive, available to discuss my inquiries, act as an adviser, recommend best approach (like a family property out of state needing coverage and how best to facilitate), professional and positive interactions!! The payment account is very convenient for me as I travel constantly and with a phone call the transaction is complete in a timely, hassle free way!
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