Penfield >Automotive Sales & Services > Turner Auto Care INC
1411 Empire Blvd, Webster, NY | Directions 1458043.192451 -77.495563
Monday - Friday 8:00 AM - 5:30 PM
Finally a Mechanic I can Trust – Turner Auto Care went above and beyond to fix my car as fast as possible. They gave me a fair price and will definitely be using them again.
Horrible Experience – I cant describe the problems I went thru, 6 wheel bearings in 18 months due to incorrect installation. Cost me so much headache and money. Finally had to forgo my warranty just to get it done correctly elsewhere. Been 5 months on the new bearings with no issues...steer clear from this auto shop.
The only people I trust to take care of my car and my family. – My 2001 Audi A6 needed a new front axle and brakes, and Robert Turner made me instantly feel confident in his ability to get the job done quickly and cost efficiently. I am always treated respectfully and feel comfortable in his shop. My boyfriend was so impressed with the service that I received at Turner Auto Care that he just scheduled his next service appointment for his Volvo S80.
Robert Turner really does make me feel like family, and I will continue to refer my friends and family to Turner Auto Care.
Nothing to say – My mother taught me that if you've got nothing good to say, then it's best to say nothing at all.
It seems risky to do business with these people.
Editorial Review – Offers automotive services ranging from prepurchase inspections to engine repair; 24-hour towing is available.
Restoring my shaky opinion of Auto Repair Facilities – Everyone was very nice! Explained my auto issues in layman's terms and really help me understand the importance of maintenance. Instead of a new radiator, I could have just done a radiator flush and saved alot of money.
Dave the technician that worked on my vehicle, came out and explained why my radiator leaked. Almost a year later, my radiator leaked again, I called, they got me right in and found a defective part and replaced it for FREE. Can't say that about too many businesses these days!!
Thanks for restoring my confidence in auto repair.
Shakey at best – I didn't have a good experience at all. After sitting for 5 days, and getting no straight answers, in utter frustration I showed up to pick up my Lexus, only to be presented with a Bill for almost $200!
I was shocked! I was never told I was going to have to pay when after being without my car for almost 5 days, I didn't have an answer to what was wrong!
This is no way top run a business.
I'll never do business with you again, and I've told everyone I know to stay away!
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