300 West 53rd Place, Denver, CO | Directions 8021639.794303 -104.990803
Never buy from The Red Chair Furniture company, a local crooked Denver Company we were a victim. Grandma bought a $500 bed for my son for his birthday Sept. 2013. Here it is almost Feb. they told us 2-3 weeks shipment on our order & they told us every week the same runaround story. It might be on the truck this week, after 5 months of this we had enough. We went down to the actual site & asked for a refund. We were told we were going to be charged a 35% fee for ordering & denied a refund even though we never gotten the bed at all. NOW LOOK WHO'S ON 9NEWS.
I would have loved doing business with these guys because their financing is to easy and prices seemed reasonable. But I can't seem to get them to deliver the furniture I ordered almost 3 months ago.
Part of my ordered was back-ordered, I understood that. But I asked repeatedly if they could just deliver the part that wasn't back-ordered. I need some #%$% furniture, people. Hasn't happened. I'm not getting any customer service, just excuses (when and if you can get them on the phone)
I'm giving up and moving on with my life.
Reasonable pricing on all their product stopped by there after I stopped by the store next door Moderno its nice stuff over there but not for everybody's pocket ,the guys at Red chair got me approve for financing with only 40$ my bedroom set was delivered a week later earlier then promised very ,I had an overall good experience at a red chair would recommend the place to anybody shopping on a budget. .
Pretty decent prices for mattresses. Sales guy was pretty knowledgeable. Too much cologne,lol. But I did like that they were made in Denver, CO. Even had a warranty problem but they took care of it pretty quick. Which helped and that's why I writing this review and even gave me a free Pillow. Yay. for the inconvience
They have a lot of great deals. Ordered a living room set, and bedroom set. I don't have great credit but they got me approved and got to pick the exact furniture I wanted not one they would have on the floor like rent a center or Aarons. So I liked that. Decent services. Good spot to check out if you are on a budget or just want to save some money.
Worst furniture buying experience of our lives! We were charged and waited two months for our dining set, but never received our items. Every transaction we had with the staff was awful. They were rude, incompetent, and extremely organized. It was only after we filed a complaint with the BBB that we were able to recover our money back for the items we never received Do not buy from this company! It's a scam!!
I went in the last weekend of June this year and ordered a sectional. We are getting it financed and everything is ready to go however we still do not have our furniture. They told us 6 weeks and I started calling during week 5 to see if we were on track but could not get any answers. Ron, the sales mgr, says "I will call you back after I look into it." I wait a few days then call again and same thing. Weeks go by and now it has been 8 weeks since I ordered. Ron now says, talk to Robert the GM. He is never in. The employees say it is hit or miss trying to get him as they never know when he will be in. During week 10 I spoke with a man that had an accent maybe from India and he finally got me answers. I told him they were a scam and he said no. He said 2 more weeks. It is now week 12 and I tried calling yesterday and once again, they have to call me back when Robert gets in. I am still waiting for a call back. This company is a major scam and so was there previous company (Home Furnishings). I have yet to find a customer that has actually received product from them. Please report to BBB and anywhere else you can!!!!
I would NEVER recommend this business to anyone EVER! Purchased furniture (paid in full) on 7/27 was told I would have it in 7 to 10 business days. It has been over a 30 DAYS and I have not received my order and have been refused a refund by the general sales manager RON and general manager ROBERT. I have been continuously disrespected and lied to by both. For the last 3 weeks I have been told each week it is on the truck and each week it is not. I've seen first hand that this is a common practice at A Red Chair, I've been there 3 times in the last week to attempt to resolve the issue each time finding other irate customers that have not gotten their furniture or a refund either! BUYER BEWARE!!! ALL YOU WILL GET FROM THIS BUSINESS IS THE RUN AROUND OR RIPPED OFF
I contacted these people and went thru the whole financing process with them and picked out the furniture I wanted. It has now been about 2-3 weeks since I was approved for a loan and I keep calling them and the "manager" is the most rude person I know working in customer service. He keeps telling me they will deliver next week and keeps promising to return my calls but he never does. This place is a SCAM but if they think they are going to keep my money and that I wont put up a fight, they got something comming to them. STAY AWAY FROM THIS PLACE!!!!!
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