1195 Ridgeway Avenue, Rochester, NY | Directions 1461543.19391 -77.66294
M-F 7am-7pm, Sa 8am-2pm, Su 9am-5pm
We were having problems with our plumbing in the bathroom. I heard AP Plumbing's ad on Legends on the radio and we called them. Byron came out immediately and was very helpful in solving our problems. He gave us the estimates, offered helpful advice and was very courteous and friendly. He did a very good job. We would recommend him to any of our family and friends and plan to do so.
Seriously? – $365 to install a dishwasher? Plus almost $200 more to swap out the shut off? REALLY? If you don't want to do it, just tell me. My father-in-law and I decided to do it instead. We're pretty handy, but have never done a dishwasher before. Both tasks were done in less than 3 hours. Yikes.
This evening we experienced a back-up in our sewer line and waste water would not drain from the house. We called AP Plumbing and had a technician at our home within 30 minutes. The service technician was very personable and professional. He diagnosed the problem, discussed service options and cost. When bringing his equipment into the house, he exercised care and cleanliness. While snaking the sewer line, he explained the process as he did the work. Soon the line was cleared and the immediate problem was resolved. The service technician spoke well of his employer and demonstrated his own genuine interest in customer satisfaction. Having just found them in the phone book and having no prior knowledge of the business, I was very impressed with the quality service we received, particularly since it was during non-regular business hours and the service tech. responded in the evening from his home. We found the service rate to be very reasonable and will look to call upon them again.
The people who worked the phones were courteous, helpful and responsive. Brian, the technician who was sent to my house, had the sunniest disposition I
Excellent service! – Over the weekend, we had a plumbing emergency. We were trying to replace a kitchen faucet, but were unable to remove the old one. We had already disconnected the water intake lines, but the shut-off valves didn
We called AP Plumbing becasue we remembered the back door of the service vans, and we liked how the tv commercial advertises "always professional." We were able to get service the same day, and were very happy to have our leaky faucet taken care of right away, and even a little sooner than our appointment. Our technician, Don, was very professional, polite and really friendly. He really seemed as though he took pride in his job. We appreciated the fact that he pointed out our options for repair, and fixed our problem quickly & efficiently. We will definitely call for Don again if needed! Also, the ladies who helped us on the phone were professional, quick & friendly as well. Very satisfied over all, and thank you to AP Plumbing.
HIGHLY recommend – I want to take this opportunity to thank Wayne the service technician from AP Plumbing who came to my house on 9/30/2010. In a day and age where it seems like honest, professional,courteous service are a thing of the past-AP Plumbing proved me wrong. Wayne was all of those things and more. I would highly recommend AP Plumbing and I will be using them again for all of my plumbing needs.
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