Ithaca >Personal Services > Mall Dry Cleaners
2255 N Triphammer Rd, Ithaca, NY | Directions 1485042.479999 -76.481184
Mon. - Fri. 7am - 6pm;Sat. 9am - 1pm;Sun. CLOSED
Avoid at all costs. – terrible service. rude employees. clothes covered in animal (?) hair after "cleaning". clothes returned with NEW STAINS after "cleaning". simple stains declared impossible to remove without even trying. crooked creases. pants only halfway pressed. unreasonably expensive.
my family has been in the dry cleaning business for nearly two decades. i know a good dry cleaning job when i see one - and i know what it looks like when people don't care and just rush a garment through the process without any concern for the final product. i know the difference between a stain that can or can't be removed, and i know when a place takes any time at all to try and actually clean something. i've given the mall dry cleaners three chances to do my suits and shirts even halfway decently. as far as i'm concerned, they've completely struck out. i would not recommend that you give them a chance.
horrible service no consciensiousness – i have been using their service for two years, thoughout all those times they were not very friendly - frankly almost rude. recently i went there and they ruined my sweater -($200) it was xs size sweater and now it is xxL size. no apologize at all but being rude as always. make every effort to avoid this place, especially with sweaters.
so so – They can clean...so that is fine. but they are not pleasant. Especially the old women who does the knitting job - she has a horrible manner toward customers.
If you want to use this place for your clothings, then visit there after 5pm, there is one person in this shop who knows how to do business, and she is at the counter after 5pm.
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