Ithaca >Dry Cleaning & Laundry Services > Angelo Dry Cleaners
315 N Meadow St, Ithaca, NY | Directions 1485042.441972 -76.508297
Good advice – We walked into the business 10 minutes after it was supposed to have closed on a weeknight. A man who I believe was the manager said he would help us out and prepared to take our clothing items. However once we explained what we wanted done he replied that investing in a new coat would be a more sensible choice due to the cost of getting it cleaned and eventually tailored. While I can't give praise to the work they do as of yet I can say that we were welcomed with helpful service.
They stand by their work – A dry cleaner is a dry cleaner until something goes wrong. And today Angelo Dry Cleaners bought my business loyalty forever. Last spring we decided to use their free winter storage service after the major winter clothes clean. It frees up closet space and means your clothes aren't smashed - altogether a great service. When we picked them up, all the cleaned items were perfect except for one- a long hooded down coat had shrunk several sizes- it would no longer fit anyone in the family. Here's the good part: within 24 hours of bringing this issue to the management, they agreed to replace the cost of the coat. Now that's service! Not only are the cleaning fluids at this dry cleaners eco-friendly but they stand by their work. Bravo!
Sexist pricing policies – Angelo's advertised a special laudry service--99 cents per shirt--both on their outdoor sign and on an interior sign. I requested this special when I dropped off my two white cotton shirts. I asked for light starch. When I picked it up I learned I was charged $7.50 each because it is a "women's shirt" and doesn't fit on their "men's only machine." I complained and was told "tough" that the special, though not advertised this way, was only for men.
Poor Customer Service – I took in my suit to get dry cleaned. When I saw the finished product, the suit was wrinkled! They didn't even take time to press it. They were very unprofessional; they would not take responsibility of their poor service. I will never go back to this dry cleaners again.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Angelo Dry Cleaners on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.