975 E New Circle Rd, Lexington, KY | Directions 4050538.040163 -84.454300
Mon. - Sat. 9am - 8pm;Sun. CLOSED
Neighborhoods: Liberty Area
Great place to have my truck serviced. I wouldn't go to any other Ford dealer!
Brandon Ragland was very helpful, courteous, and professional.
Ken Finn did an excellent job from start to finish. He explained all the various features in great
detail to my wife and me. Kris Woolum did an excellent job explaining the financial side of the
deal. I really enjoyed working with Kris and Ken.
Robert found a car that met our needs. Even waited after hours for us to finish paperwork after
we got held up on our way. We are very happy with our experience. Truthfully of all the
dealerships we sent inquiries via the internet. Paul Miller Ford is the only one who called us.
I was hoping, just hoping to get a chance at a survey on this service experience. I will admit,
that traveling through Kentucky, being from Tennessee, and having car trouble on the
interstate, that I did not think a repair on a Friday afternoon to be possible, and the event I was
to attend in Frankfort, I felt was a lost cause.
Boy was I surprised. Not only was I able to get my car in for service, I was welcomed with open
arms and Ms. Brittany Key took care of me like I was her grandpa. They had me on the road in
no time, did not bother me with frivolous extra service, which I know could have been
performed, but they returned my car, washed and cleaned, to me in record time, such that I did
not miss any of my appointments in Frankfort later that evening.
You all did a wonderful job, and I will tell my daughter, who lives in Lexington, that if she ever
needs a car, to give you a shout.
Salespersons have never sold me a car in over 40 years of car buying experiences, but a service
person like Brittany Key, will do it every time. I cannot remember a single salesmen over the
last 17 cars I have bought, but the name Brittany Key, will forever stay in my rolodex, as my link
to Paul Miller Ford. A dealership is not about the cars they sell, but the people who deal with
me at the dealership, and she is certainly a shining star from yours.
Got me in and out in a timely manner. Big Al was the best. The first sales guy didn't seem to
want to tackle my difficult trade, amount owed on the trade etc. Al stepped in a closed the deal
like a pro.
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