Newton >Health Clubs & Gyms > Villa Giovana Day Spa
308A Watertown Street, Newton, MA | Directions 0245842.360960 -71.199038
Tuesday 10 to 5
Wednesday 10 to 8
Thursday 10 to 8
Friday 10 to 7
Saturday 10 to 5
Sunday 11 to 3
Neighborhoods: Chestnut Hill, Nonamtum
I got a gel manicure almost three weeks ago and it is still going strong! I am so impressed. I really appreciated that the manicurist took extra time to help me choose a color. She said they have over 70 shades! I cant wait to go back next week. I highly recommend this spa. If you want your gel manicure to last you will not be disappointed.
I got a groupon for a gel manicure for my birthday and it was off the hook! I love really bright colors and they had alot of options. I like to do one color on each nail and the manicurist could have huffed and puffed but she was so nice and had a smile the entire time. I live in West roxbury so it's a little tough to get here because I don't drive, but I will definitely try to come back!
Incredible facial and impeccable customer service!!!! I am a physician and since I am often on call, my schedule is very unpredictable. I had some free time early on a Sunday morning before the spa was open and they were very understanding and willing to accomodate me. The owner gave me an appointment at 9 am, even though the spa opens at 11am. As soon as I walked into the spa I was instantly impressed. It is very elegantly decorated and very clean. My esthetician was very well educated and I can truly say it was the best facial I ever had. They use organic products and do not reuse their implements. A collegue gave me a Groupon for a facial and I am so thankful that she did. The spa really needs to be recognized for the cleanliness and the way they go above and beyond to accomodate clients. Due to my schedule, I dont know when I will be able to be back but I wouldnt consider going anywhere else.
I never write reviews because I have just never have been "wowed" enough to bother. These girls are so sweet. I have really sensitive skin and I was looking for a new cleanser and moisturizer so I would go into random salons. Not only was Cynthia extremely knowledgeable about the products and ingredients, she gave me a little sample of each so I could try them first. I went back today and bought both of them because my skin responded really well. The fact that she took time to actually educate me and help me was awesome. Great customer service. I think I'm going to go in and try a facial!
GREAT EXPERIENCE!!! I WENT IN FOR AN AROMATHERAPY WRAP. THE SERVICE WAS AWSOME.THE WOMAN WHO PROVIDED MY SERVICE WAS VERY EXPERIENCED AND FRIENDLY..I HIGHLY RECOMMEND THIS SPA TO ANYONE WHO IS LOOKING FOR A DAY OF RELAXATION! OVERALL THE SERVICE WAS GREAT!!!
I don't typically post negative reviews because I think everyone is allowed to have a bad day, but this went beyond a bad day. I bought a groupon for a massage with an aromatherapy wrap and I was very excited to make my appointment. I left several messages before finally speaking to someone (no one called me back, I had to keep calling them) and I was finally able to make an appointment. The day I was scheduled it snowed so my appointment was understandly cancelled. I was rescheduled for a few weeks later and the day before my appointment I received a voicemail saying their pipes froze so my appointment needed to be rescheduled. I had to call them back several times to reschedule my appointment for another week and a half later. Once again the day before my appointment I got a voicemail saying my appointment for a gel manicure needed to be cancelled because the nail technician was sick. I called and asked if perhaps they called the wrong person because I was scheduled for a massage and they said the same person does the nails and massages so they just said the wrong thing on the phone. She said she would call me back to reschedule when she knew when the woman would be back in and a week later I had not relieved a call so I called them. I asked if I should just ask groupon for my money back and the woman I spoke to said no and offered me a free express facial while I was in the aromatherapy wrap to make up for all the cancelations. I said okay and we rescheduled. Last Saturday I was supposed to finally have my massage so I got there 10 minutes early and waited and waited and no one ever showed up. Another customer finally arrived and she had someone's home phone number and called and I was able to speak to the woman and she said she had called and left me a message saying they needed to cancel because of the weather. The weather was cold and predicted snow for 3pm and my appointment was at 10am! She told me she would call to reschedule. It is a week later and they have not called. Luckily groupon has excellent customer service and has refunded my money. Don't waste your time with this place. Worst customer service ever! With all these cancellations I am not sure how they even stay open.
Great spray tan! It's not streaky or orange at all. It's done by an actual person and not a machine so it's even. I love my glow and can't wait to try out more services.
This is a long overdue review. I was getting married after the New Year and the girl that was going to do my makeup ended up cancelling on me without any reason. I was completely devastated and began frantically calling around. I lucked out when Cynthia said she was able to fit me in for a trial on Christmas Eve. I'm a very natural girl and don't like to wear to much makeup but of course with it being my wedding, I wanted to go with a little bit more. She did EXACTLY that. I had a beautiful glow and she was able to make my thin lips look really nice and full. My wedding was gorgeous and everyone complimented me on how beautifully my makeup was done. I have 6 friends getting married within the next year and half and they have all been referred to Villa Giovana. Thank you Cynthia, for making me feel like such a princess on my day!!
Really great pedicure. I like the fact that they had disposable things, like files and buffers. Great massage and my feet are super smooth. I also got to take my file and buffer home as like a little take home kit. Cute idea, girls! See you when I get back from Florida!
I'm not sure why there is negative feedback because the service at Villa Giovana is great! The girls are really friendly. I had SUCH a relaxing facial today. I have dry skin and I left with my skin feeling so hydrated and refreshed. I can't wait to come back for my pedicure in two weeks!
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