Franklin >Auto Dealers > Universal Kia Franklin
1413 Murfreesboro Road, Franklin, TN | Directions 3706735.914822 -86.822050
Mon-Sat 9am-9pm; Sun 11am-6pm
The Universal Kia location in Franklin, TN is a leading Kia Dealer serving Franklin, Cool Springs, Spring Hill, Columbia, and Alabama. Nashville Kia drivers come to us for quality, affordable vehicles along with some of the best financing plans in all of TN. Contact us now to schedule your test drive! Our Kia specialists work hard to put you behind the wheel of the vehicle that suits your needs. Ask us about all Kia lease and auto loan programs available.
I ORGINIALLY SCHDULED AN OIL CHANGE, BUT WHEN I ARRIVED FOR MY APPOINTMENT THE SYSTEM WAS DOWN. WHAT DISAPPOINTED WAS THAT SOMEONE SHOULD'VE CALLED SO I DIDN'T HAVE TO TAKE TIME OFF OF WORK ONCE I RESCHEDULED THE APPOINTMENT THINGS WERE FINE AFTER.
A PHONE CALL WOULD'VE BEEN APPRECIATED THE DAY OF MY FIRST APPOINTMENT
It was raining and about 11 pm, just worked all day and had to drive 60 miles home. He brought it out and I accepted it. :-)
No regrets. Yet.
The salesman, Tracy Davis, was a pleasure to work with. He made the buying experience easy and told me about all the features of the Kia Soul. He only had the type Souls brought out for me to drive, that I told him I was interested in and within my price range. There was no pressure, like some salesman, and he kept trying to get me a deal I could live with. He treated me like a great friend, not just a customer. I would highly recommend using Tracy Davis, if you want a Kia!
It was outstanding I will let all my family and friends know how helpful you all were
Professional. Quick. Overall very good.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Marc Roberts was my sales associate. He was knowledgeable about all the cars on the lot and able to answer any questions. When I came in I knew I liked the Soul but wanted a used one. He worked with that then showed me the new one and I was sold. He was kind, thorough and very informative. Went out of his way to answer any question I had, silly or not, and spent a big portion of the afternoon showing me how things worked. Very good experience, I will recommend him for sure.
All staff was very friendly, inventory options were good, I was very pleased with my experience.
very pleasant and cordial. was treated with respect and the salesman was thourough
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