7986 W Sunset Blvd, Los Angeles, CA | Directions 9004634.098014 -118.364269
Monday 11:00 AM - 10:00 PM
Tuesday 11:00 AM - 10:00 PM
Wednesday 11:00 AM - 10:00 PM
Thursday 11:00 AM - 10:00 PM
Friday 11:00 AM - 10:00 PM
Saturday 11:00 AM - 10:00 PM
Sunday 11:00 AM - 10:00 PM
Neighborhoods: Hollywood, Central LA
Rudest owner in town -- stay clear – Rudest service experience I've had in LA. The owner is a horror. And, no, I'm not a competitor, just a peeved customer.
I asked for chopsticks with my order and was refused. I was told I'd "only" ordered the lunch special. I hadn't spent enough money to merit a two-cent pair of chopsticks. I thought the owner was joking. She wasn't.
The food is beyond bland. The location is central -- but it's not worth this ridiculously rude service. I will not be back. Save yourself the trip.
A Wretchedly Surreal Experience – I have read the previous reviews, so I include that I went to Hunan tonight, a white 27 yr old, with my white friend. I tried to order the mushrooms w/black bean sauce and was told, "people no order so we don't make" I was unsure what this meant as it was a simple combination of ingredients already on the menu, so I just ordered soup instead. My friend ordered an entree. We waited for half an hour or so, which didn't bother us too much since we had the time to spare before going over to the DGA. The hot and sour soup was lacking all mushrooms I am accustom to seeing in the dish, so I can only conclude that the entire restaurant was void of the item. It was bland and unmemorable but not horrible. After finishing we waited another ten minutes before choosing to go inside to pay. With no other customers inside, the older woman points at a number on a blank piece of paper. 27 something. There was no way this was our total. So I thought she was mistaken and politely pointed to our table and started to tell her what we had. Immediately she started to scream at us. I am telling you, it was CRAZY; unlike anything I have ever experienced at a restaurant. I asked her to explain the price she started an item list that was contradictory to the prices on the menu. So I reached for the menu and just said, no...this is the price it says so right here. And she screamed in my face, "NO Menu ten year old! Everyone know!" I started to argue with her but she wouldn't let me get a word in. My friend tried to speak and the woman stuck her finger in my friend's face and said, "You shut up now." I don't know how much we ended up paying her but it was more to keep her from pulling a gun out on us than fair trade. If anything these people should be reported to the better business bureau. Which I guess, is where I am headed next.
SERVICE=GARBAGE, food is mediocre – I dined in at Hunan last week. The service was average, as was the food. I had beef w/broccoli and the beef was of a poor quality- stringy and fatty. I will say that the vegetables were fresh.
Today, I called to place an order for takeout for lunch. I ordered & they said it would be $17.50 (for lunch!!). I questioned the price and the woman handed the phone to 'Regina,' the supposed owner. She got on the phone. Right away I apologized for the confution, but she started yelling at me!... saying they don't place lunch orders there (it was 2pm on a Tuesday and they have lunch specials on the menu), that she wouldn't serve me, to go elsewhere and never call or come again. Then she hung up.
Done and done. I won't ever go there and will be quick to deny it's quality and service. What a miserable woman. Two thumbs down.
WORST DELIVERY EVER! – We had to wait over an hour for our delivery to show up, we only ordered 2 things and one of them did not show up. We called back and were told "too bad, and never order from us again." OK, we wont.
The Chinese Food Na z i and Her Food – I work nearby to Hunan's and several of us routinely go for lunch. The portions are huge, spicy means SPICY and she understands what vegetarian means and cares to insure your food is vegetarian. We do call Regina the 'Chinese Food Na z i', fondly, because you do have to earn her respect. I know, I know . . . you are a paying customer, why should you have to earn anyone's respect? Because she cares about her food, she is a local business owner, and you feel a great sense of reward when she finally smiles at you. Its good, try it. It's a nice change from the Sunset Blvd. B.S.
Awesome!!! – This is hands down the best Chinese Restaurant in Los Angeles, especially for the price. The food is very fresh and tasty. The place is run by a really cute couple who do everything themselves (including hand picking the fresh produce every morning). Regina, one of the owners, may come off as cranky but once she gets to know you, she'll give you the royal treatment. I've been going there for years.
Denied Service – I love Los Angeles and have eaten at restaurants throughout our fair city since forever. I would loved to have eaten at Hunan but when I entered the restaurant last Saturday evening, I was denied service. The woman at the counter, after waiting on the customers in front of my friend and I, turned to us and shouted, "Leave, you get no service here." We were both confused and asked her to repeat what she had said. She again shouted at us, "Leave! You get no service here! Get Out!" She kept pointing to the front door. Stunned, we both left.
Neither one of us had ever been to that restaurant before. We only chose it because it was in walking distance to the Directors Guild and we had just seen Iron Man there that evening. As I am an African American middle-aged woman and my friend a Mexican American woman, we could only think this had something to do with our race. I know this sounds unbelievable and unfair in this day and age, but this is what happened to us. We could see no other reason for this type of treatment. My husband stated that we should have made a scene but believe me, we were not looking for a fight, just a meal. My friend recommended that were post this review to let others know what occurred.
Maybe you will have better luck.
Great Service – I have read all the other reviews on here. They are correct about the good food and "crazy" lady. At first, I used to be scared to call. Now, I know the secret. You have to be very pushy, and almost rude on the phone when you order. Then she will treat you like a king. She just hates wimpy people. So good luck, and enjoy!
Don't Waste Your Time – Don't ever attempt to get food from this place. I ordered take-out, waited the 30 mins they said, drove across weho to get there, only to be made to wait another 10 mins while the owner ran around in the kitchen, then was told that they hadn't even begun to cook my order and, "How bout you come nother 'night? We busy". She honestly told me to just come another time because they were too "busy" with two tables seated. I didn't even say anything I was so shocked and then she just walked away. I will never go near this hole again. Filthy also.
Not what it used to be... – I have to say, a few months ago I would have totally agreed with the other reviewers - when I first discovered this place I was thrilled. But the past few times I've gotten take-out from Hunan Cafe the food has been sub-par. Inedible, even. In fact, I ended up trashing the last meal I ordered from them. I ordered sweet & sour shrimp (the shrimp were mush and covered in some weird...something...?) and general Tsao's chicken...both ended up in the trash after a few bites.
I hate to admit it b/c I had such high hopes for this place, but I'd stay away. That's my plan.
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