Terrible Servis and Food, Rude Manager. The food was delivered in over an hour. Everything we ordered was cold. I called and spoke to the manager, "Jeff," and he said we couldn't have a credit for our order. He said they could pick up the food and replace it. I said we started to warm it up and eat because we were hungry and didn't want to wait another hour for food, so we could be eating at midnight! He basically said, well that's too bad and because we started eating it there must not be anything wrong with it! Jeff was rude the entire time and the quality of the food was awful.
Worst customer service ever.. This pizza hut is the worst pizza hut ever. My mother went to pick up my order for me .She arrived at the scheduled pick up time and was ignored for twenty minutes while the guys behind the counter goofed off. The man behind her in line got sick of waiting and left. When they finally did give her my order it was wrong cold and they forgot half of it. When she arrives without the chicken wings I ordered I attempt to call them to resolve the problem. My first attempt I was rudely asked if I had my receipt, which I did no problem. Then I was left on hold for a half hour. Someone else got back on the phone and put me on hold for another half hour for a manager. After another twenty minutes the manager got on the phone and asked me if I had a complaint or wanted to place an order. I told him I wanted my chicken wings. He put me back on hold for another twenty minutes. Then employee answered and told me I needed to talk to the manager, I told him I did and dam I know you are busy but I would like my chicken wings. He put me back on hold. He never resolved the issue; I had to call customer service to finally get some justice. All I wanted was for the guy to say sorry come and get your wings.
go to a different store. Well I'm always eating at pizza hut but usually I go to the south high branch last night I decided I would give parsons ave. branch a shot. Well first off the inside of the parsons pizza hut is dirty and the service sucked they were almost rude I tried to use a coupon I got off their web site and refused to allow me to saying that the coupon didn't exist although I used the same coupon at their other store multiple times. I strongly advise people to get their pizza from a different store this one isn't worth the time and money
This national chain is a household name, thanks to its deep-dish and stuffed-crust pies..
Kid-friendly eat-in restaurants and small takeout shops alike sport interiors done in the signature red and white with a touch of yellow. Orders are placed at the counter--whether customers choose to stay or go--and pies are baked per request. Pizzas--from the hand-tossed to the twisted crust--dominate the menu, but the restaurant also offers chicken wings, salads and cinnamon bread sticks.
Fast, Fun and Yummy!. Good Pizza, Good music, what else is required for a good dinner? A few laughs, perhaps, but you can supply those. The pizza is wonderful, piping hot, and delicious. Wether you mix and match toppings, or order the speciality ones, you get it fast. The only drawbacks is how crouded and noisy it can get, but that just means the food is always fresh and piping hot, and that it's a wonderful place to eat.