Columbus >Restaurants >
Pizza >Rotolo's Pizza
1749 W 5TH Ave, Columbus, OH | Directions 4321239.988994 -83.053319
Neighborhoods: Grandview Heights
Great Food - Pizza and Pasta – Love to get a Lasagna dinnner, with salad and roll and get a small pep pizza for dessert. That's amore'.
You can officially add Rotolo's Pizza to the ever-expanding list of food institutions in Columbus that have turned on their loyal customers and sold us down the corporate-restaurant river. Like Donato's Pizza, Bob Evans Restaurants and W.G. Grinders before them, Rotolo's has decided that more locations with higher prices, lower quality and minimal service are the best way to reward customers who helped drive their success for over 30 years. I have been going to Rotolo's for the last 20 years and my most recent visit has confirmed my worst fears. The friendly service, homemade taste, and commitment to quality have been replaced with a corporate identity, a clueless, non-family member staff, and higher priced - inferior quality pizza. It is a sad day along West Fifth Avenue, indeed, but should I really be surprised anymore? Some people just can't wait to sell out these days - just ask Jim Grote. I attempted to complain at the company's corporate website, but strangely, no e-mail address is available to contact ownership or management. I guess the Rotolo family is now too busy to be bothered with things like loyalty and customer satisfaction...R.I.P. Rotolo's - We'll miss you!
Fabulous pizza! – We always order from the Worthington location and have never been disappointed. Wonderful pizza every time! Always fresh ingredients and always ready or delivered on time. One of the top two pizza joints in Columbus!
Nothing Special – The pasta, and roll were just average. The pizza itself was ok. It was very raw tasting in the middle. They almost put too much sauce so that the pizza doesn't cook properly. On the very first slice literally all the cheese and toppings fell off. They do however give you a decent amount to feed at least 3.
Best Baked rigatoni!!!! – Try the baked rigatoni...they bake that great pizza cheese thru out ... I heard about it word of mouth It reminds me of the baked ziti I use to get in New York!!!!!!! Yummy Yummy
Terrible Italian food – This is by far the worst meal I've had in at least a year. I ordered take-out. Although it was not busy, it took them 30 minutes to get me my order after being told it would only take five. I ordered the spaghetti which was undercooked and slathered in the worst sauce I've ever tasted. A note: heavy salt does not make up for lack in taste! The mushrooms in the sauce were chewy and tasteless. The order came with two rolls, one of which was so stale I couldn't eat it!
Not Anymore – Used to be good, not anymore. Raised their prices and the food got worse. Disappointed
The worst Italian food I?ve ever had. – Order carry out for myself and my two sons. I had the lasagna. The boys had the Italian subs. The lasagna, by far was the worst lasagna. I have ever had. The bottom noodles were overcooked. The sauce was unforgettable bad. By two sons did not like the Italian subs. We suggest if you?re looking for good Italian Ratolo?s is not the place to go.
No such thing as bad pizza, so to speak... – Since relocating from the northern part of the state, I've yet to find a great pizza joint. This one, like all the other local Columbus favorites, features flat, flaky pastry crust. Very boring. What is this town's obsession with cutting round pizzas into square slices?? It's round because it is a pizza PIE. Cut it like one!
Doughy Crust.Not So Fresh Salads and Unfriendly Staff – You've got to be kidding!!! The best pizza is NOT at Rotolo's!!! Sure the claim to fame is FAMILY RECiPES and family owned but like all mom and pop shops that expand they tend to sacrifice quality and service for the almighty DOLLAR.You want a great tasting pizza that is consisent throughout all it's locations then go to DONATOS!!
AS Rotolo's grows the product becomes less consisent and the staff more robotic.
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