Columbus >Manicures & Pedicures > Beauty At Hand
362 S Hamilton Rd, Columbus, OH | Directions 4321339.968374 -82.875675
M-F 10am - 8pm, Sat 10am-7m
Neighborhoods: East Columbus
Owner called me a birch two different times. She was upset after I called her a liar. She had time to do a pedicure but when found out it was a Groupon she said she didn't have time du to other appointments. Before she knew it was for a group on she said it would be 15 mins. Very unprofessional. She yelled at me in front of her customers and called me a bitch several times
Absolutely awful. I would not recommend this place to ANYONE. A co-worker and I went after purchasing Groupons, and could not have been more disappointed. The owner was incredibly rude. Furthermore, she didn't even go through the routine of a normal manicure - she simply filed our nails and hastily (and poorly) put on our gel polish. Our cuticles were not taken care of, and the polish was done so poorly. Worse yet, she charged me $10 extra for having to "take off" my prior gel manicure...something I have NEVER been asked to pay. After seeing how atrocious my nails looked in the light, I went back inside and asked her to fix them - she told me it would cost more and I would have to wait at least 20 minutes - in a very unpleasant tone. AWFUL service, AWFUL job. Steer clear!
OMG!! Beauty at Hand is Horrible!! – OMG!!!! Horrible! Lisa cut me, there was a blow up bed in the back and men coming in and out of the back of the salon. I had to wait 20 mins while Lisa said, " I will be right with you and took some guy to the back and returned 20 mins later. I witnessed two people use the same tanning bed and Lisa did not clean it in between. My nails lifted in 3 days, I will never go back.
WOW!! Beauty at Hand has been serving the Gahanna community for over 13 years with the same owner. This is the first OBSCENE comment we have ever received. Implying such horrific acts. If you have a comment to say please call me directly because obviously this is something against ME and not our salon. I have seen your posts on every website there is. CALL ME DIRECTLY if you wish to keep posting such nasty comments.
Fantastic!!! – Excellent service! Highly recommend there pedicure services. Got a full set of acrylics and they are so natural looking! First salon I have been to that made them thin and NOT bulky. LOVE IT!
Mrs. Wray – There was a nice older gentlemen who worked there who provided excellent service, going beyond the call of duty. Now there's some young guy in there who does shabby work and then has the nerve to argue with the customer about it. I wish I knew where the old guy went because I won't be going back to Beauty at Hand anymore.
They are under new ownership and have excellent service now! Ask for Lisa or May!! :))
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Beauty At Hand on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.