West Park Place

(419) 531-9211 | View Website

3501 Executive Pkwy, Toledo, OH | Directions   43606

41.682629 -83.627117

 
Retirement Homes, Assisted Living Facilities, Residential Care Homes  more

More Categories: Residential Care

Neighborhoods: Westgate

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Reviews for West Park Place

Doesn't Recommend
1.0
over a year ago

No Good With Alzheimer's – Make sure this is the right place for your parents if they need assisted living. When my sisters and I realized my parents had alzheimers and needed help, we interviewed and researched assisted living facilities for them. We were up front when we interviewed West Park Place, they assured us they could provide the right care for them. Well, they couldn't. When we had a sense that something was wrong. We would call long distance since we don't live in Toledo, but the nursing staff never returned our calls. We soon came to realize that our parents were not getting the right care. When we got a call from our father that our mother had overdosed on Tylenol and was taken to the hospital, we were in a panic because we couldn't quickly come to their aid. Well, we hired the nursing staff to assist with her medications, and they obviously weren't watching her. We were very up front with her memory issues when we talked to the staff, we told them that she can't administer her own meds because she gets confused. Instead of letting us find an appropriate place for them, West Park Place kicked my mother out on the spot and said she could not come back since she overdosed. We were out of town and had no where to place her, and it was 2 days before Christmas. It was such a nightmare! We were up front with our parents' conditions and they practically insisted we move them there. It seemed once they got the money, they no longer cared and would not talk to us when we tried to figure out what on earth was going on. Luckily we had lawyer in town who helped place them elsewhere on extremely short notice 2 days before Christmas. Do your research on what this place can offer if your parents need help with medications or any sort of nursing care. Don't believe if they tell you they can help with alzheimer's, they will turn their back on you when they are needed.

 


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