Toledo >Automotive Sales & Services > Throne Auto Svc Inc
3266 Upton Ave, Toledo, OH | Directions 4361341.681354 -83.589068
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Always can depend on them – I have been dealing with Throne Auto Svc Inc for many years. They have always been courteous and helpful. I remember the time I was stuck by the railroad tracks with a flat tire. They were there within ten minutes to help me. They were most helpful in fixing my Kia when it was damaged. I never had a problem with them. Being a single senior citizen it is always great to have someone their their business that I can count on.
If I could rate it lower than one star I would too! – I brought in my car for repair. They kept it for a day longer than they originally said and made me late to work because they couldn't get it done when they promised. When I drove the car away, the steering wheel had to be turned far to the right to go straight. I had to take more time off of work to get that repaired. The day after I got it back for the second time, I noticed that the lights where the damage was were not working. Couldn't they have checked over the car to make sure everything was done correctly the second time I brought it in? I decided against bringing it in for a third time and will take it somewhere else. God only knows what else they missed. I would advise you to take it somewhere else too. I probably would have brought it in for a third time if the receptionist was not so rude to me.
Excellent Service – I have been doing business with Thrones for about 8 years now and have never run into any difficulty like the previous review states. The owner is very knowledgeable of many varieties of vehicles and they have provided expert service to numerous vehicles of mine and my families. The disgruntled writer of the last review is most likely mad at what happened to his son in the crash and was trying to get out of paying for the consequences of his sons actions. I would recommend Thrones Auto Service to anyone as I trust the quality of service they provide. A lot of people are quick to point the finger to avoid their own problems and I am certain that Mr. Throne did everything in his power to assure that this customer was handled professionally.
If I could rate lower than one star, I WOULD!! – I highly advise NOT to do any business at Throne's Auto. The short version: I had an agreement with them and they expressly did not honor their word. Basicially, I was charged $300 for what I believe to be $80 owed. I paid the $300 after the owner threatened to get title to my vehicle via an abandonded vehicle procedure after numerous conversations about the car had taken place. Throne's agreed to allow my son to come in and take items from the totalled vehicle and waive cost of towing and storage. It was expressly agreed that my son could take the time necessary to recover from his injuries sustained in the related crash and then come in and remove rims, speaker wires, a new compressor, etc.... When my son arrived 12 days later to do this, boy had the terms changed!! He was not permitted to perform what was agreed to. He argued liability to me but was willing to let him take the items if they were replaced. Hummm... I went to Throne's and made a settlement offer of half the amount. When Mr. Throne refused to put into writing that he would not pursue abandoned title until after he made his decision on the settlement offer, I paid the amount in full and left. Before leaving, the owner even went so far as to say that he did not want to ever see me again. And, I never so much as raised my voice or used one inappropriate word. Speaks volumes for Throne's professinalism, doesn't it??
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