Mentor >Beauty > Ladies & Gentlemen Salon & Spa
8800 Mentor Ave, Mentor, OH | Directions 4406041.672987 -81.325273
Mon 12:00-22:00, Tue 7:00-22:00, Wed 7:00-22:00, Thu 7:00-22:00, Fri 7:00-22:00, Sat 7:00-18:00, Sun 8:00-16:00
Neighborhoods: East Mentor Gardens
Becca in mentor did my hair. She is very nice person but really is a sloppy hairdresser, none of my hair is cut well. I have never just gave up and left a hair cut before!
After trying 4 different stylists, I gave up!!! TERRIBLE! – I have tried MANY times to like Ladies and Gentelmen and I mean REALLLY tried! I have used at least 4 stylist and each time I am dissapointed.
The good things about the place is that is is pretty clean and the stylist are very nice. The color they use is absolutly beautiful and does not fade like color used by other solons I have gone to. That is really the only reason why I keep giving this place a chance. Each time I am there I feel like the stylist is very rushed.The cuts have been severly uneven and the coloring is awful! It looks great on the top layer, but when you go home and pull it back or part it a different way there is ALWAYS a problem with bleeding or them not getting close enough to the root. The last time I went was about a week ago and I figured that maybe I was having problems because I was using Junior and Express stylists so I decided to book an appointment with a Senior stylist. Well guess what? She did my hair in lightning fast record time and while it looked great on the outside layers, under, like always, TERRIBLE! Once I got home and looked through it I discovered that she only did a partial (top few layers) at the cost of $85 just for the coloring alone. For a full its $95. Why would I only want HALF of my hair done and she did not even ask!! I called back the next moring and told her I wanted the whole thing colored because when my hair was up the old roots were super visible. She then told me they would have to charge me full price to finish it! It would cost me $85 for her to finish the rest of my hair! What a joke! Aside from that she colored my hair about a half inch from the root, making it look not as freshly done as it should. Also, she would always ask me if I wanted something in a way that I began feeling like I was an inconvienience to her. Example "Do you want anything to drink" not, "can I get you something to drink. Do you want me to flat iron it" Instead of just doing it when it was clearly frizzy looking without it! There were many other examples but you get the idea. I just feel like that was slightly unperfessional.
So I guess regarless of how much you pay, it is impossible to get a good hair cut and color here! Avoid this place completly and take your buisness to Jennifer & Co.
I will go back! – While washing my hair I rec'd a mini facial, scalp & arm massage. Can you say heaven! Could have fallen asleep if it were not for the consant chit chat from the sylist. I could hardly hear the soothing music played overhead. My stylist seemed knowledgable and I believe gave me the right advice as we talked. As for the cut. I am not disappointed but the back is not quite the way I would have liked it. I have booked with her again and will see how it goes before I make any decisions. I recently lost my stylist to relocation and was paying $35 (including tip) so the $40 (no tipping) which include the extras and more spa like surroundings was worth it. My question is - with the more expensive stylist do you get more of the spa tranquillity?
BEST FOR T.L.C. – THIS SALON WAS REFERED BY MY SISTER-IN-LAW FROM MENTOR-ON-THE-LAKE. MY SISTER AND I HAD A GREAT EXPERIENCE AT THE SALON. THE FRONT DESK NEEDS TO HAVE MORE ATTENTION PAID TO IT. THEY DID NOT KNOW WE HAD COME IN. OUR STYLIST HAD GREAT PLANS FOR OUR CUTS, BUT IT CAME OUT A LITTLE SHORTER THEN PLANNED. THEY SPEND A LOT OF TIME WITH EACH APPOINTMENT. THE MESSAGE FELT WOUNDERFUL, VERY RELAXING. THE PRODUCTS THEY USE ON OUR HAIR & SKIN MADE IT FEEL LIKE IT WAS RENEWED. THEY ALSO HAVE A LARGE MALE CLIENT BASE. EVERYONE NEED SOME SPECIAL ATTENTION. WE ALL LOVED THE T.L.C.
CAROLE HOGAN (PA)
Do Not Waste Your Money! – Every time that I have gone to Ladies and Gentlemen in Mentor I've had a bad experience. The receptionist are not friendly nor are they helpful if you have a question. I have had different services and each of them have turned out to be a nightmare. I tried several stylists and levels of experience and they are all bad. Haircuts and color is extremely expensive. Now I go to Best Cuts because I get better cuts from them! This is supposed to be a spa like experience and it was far from it! If I could give this establishment zero stars I would have!
Ladies and Gentlemen Salon and Spa – I have been going to Ladies and Gentlemen for years and couldn't be happier. I've used almost every service they offer and I haven't had one bad experience. They are very helpful and always get my hair exactly how I want it. All I have to do is show them a picture from a magazine and I get the style I want every time. I've read some other reviews and they were so negative and I couldn't believe it! I felt the need to express my completely satisfied opinion. I've never been hassled to buy products and I love the fact that there's no tipping. I never need to carry cash and wonder who gets what percentage. I recommend them to everyone I know.
Super Expensive for what you get, Terrible Colorists, Terrible Haircuts – We used to love Ladies & Gentlemen but it has definitely changed for the worse. We took our 4 year old to get her hair cut in their kids salon. She ended up looking like Carol Brady in the 60's. It was terrible!! They told us the cut was free after we complained. Gee thanks! I went in for highlights about a month later. It was the worst color treatment I have ever had. I didn't realize how bad it was until I looked in the mirror in my car. When I went in and showed the receptionist what the underside of my hair looked like near my ears, she gasped! No one apologized. They offered to have the girl "fix it". Um, no thanks! I paid $170 for that. Stay away from Ladies and Gentlemen.
Big bummer in Legacy Village – Friendly stylist, was a senior stylist. However employees and customers concerned me as most were sporting bad hair cuts/color, I should have left then. Suprise! My haircut is bad; it is going in the hall of fame of bad hair. My hair is clearly uneven and does not hold a style (I am so bummed). Lots of hoopla and attempts to push Aveda products (which I do not care for). In the end the cost was $150 for a terrible haircut and lame blowout I was shocked at how much I was charged. The salon has a "no tipping" policy, BEWARE, they slam you at the check out. Not worth the money please spare yourself the disappointment.
I'm picky and I pick Ladies and Gentlemen – I never knew what to do with my hair. I had a bunch of bad haircuts that made my frizz, waves, and curles just look like a disaster. A friend recommended Ladies and Gentlemen to do my hair for my prom. The result was the hair I always dreamed of. They didn't dye or perm it, just styled it the way it would compliment me and showed me just how to do it myself at home. Now I'm in my twenties and always happy with my hair. I HIGHLY recommend them to anyone even just needing a good trim. The atmosphere and extras (especially the hand and arm massage while your hair is being washed) make the whole experience blissful! (I also recommend the Aveda products they sell there. The Confixer makes it easy to keep my hair nice when I never spend much time getting ready in the morning!)
Love it! – I live in Pittsburgh, PA, and I make it a point to go to L&G when I am in the Cleveland area. I have only utilized their spa treatments. They have a wonderful atmosphere and very experienced employees.
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