4641 Great Northern Blvd, North Olmsted, OH | Directions 4407041.422461 -81.901110
Mon - Thurs: 11:00 am - 10:00 pm
Fri - Sat: 11:00 am - 11:00 pm
Sun: 1:00 pm - 10:00 pm
THE BEST – kie's is AWESOME! Homemade, Italian food done right! I've been going there as long as I can remember, when I was a little girl, eating bread soaked in my grandma's left over oil & vinegar from her salad. MMMMMMM Frankie's salad!
Discriminate against single senior women – First time I have dined alone and never had a server ask if "everything's okay". Chicken Parmesan had no sauce. I wanted to ask for sauce, but not once did anyone come to ask me. Waited longer than acceptable to ask for a take home box and the check. Guess when you dine alone, you're not valued as a customer. The salad tasted "old" and like "plastic". Chicken was dry. Sauce on the pasta tasted like cinnamon. I'll never go back.
I'm very sorry you were disappointed with your experience dining with us. We want to make sure everyone is happy, If you ever have an issue, please let a manager know and they will do their best to make it right.
General Manager, Frankie's Italian Cuisine
Great as always – I have ate at Frankie's for as long as I can remember. The pizza is the BEST pizza around---- as long as you eat it after 5pm M-F. I have found it is not as good earlier in the day. I also love their sandwiches!
Frankie's falters – I've lived on the West Side for years, and have seen Frankie's go through its ups and downs. Up until recently, it had been THE place for good pizza if you were anywhere near North Olmsted.
But now Frankie's is going through one of its "down" periods. The three take-out pizzas I've had from them in the last three months were, in order, "just OK", "Not-so-good", and "downright BAD." The last one had no detectable sauce, was undercooked, too greasy (and I speak as one who doesn't mind a fairly greasy pie) and as if to make up for the lack of sauce, big gobs of half-melted mozarella scattered about the surface.
Maybe it's new ownership or new manager-- I don't know. I do know that I won't be going back there anytime soon. I hate to dis a neighborhood institution, and to be fair I didn't try any of their non-pizza offerings. But if they are willing to serve such a horrible pizza, I can't imagine that their rigatoni, say, would be much better.
Decent food, horrific service – My girlfriend, a doctoral student, used to live in Ohio. She often talked about Frankie's, so during a recent trip to visit her parents, she, I, and one of her friends decided to have dinner there. I'm all about supporting local businesses, so I fully intended to order a three-course meal.
There were fewer than ten parties dining in the entire restaurant, but our server was absent for the first 20 minutes that we sat in our booth. She never actually gave her name -- I only saw "Colleen" on the receipt.
Colleen didn't refill my water for an hour even though the drink dispenser was just a few steps away from our table. When she did refill it, she DIDN'T BRING IT BACK. Colleen took it to a man sitting with the party behind us. He protested, as did I. Colleen got angry and told him that if he had changed his mind and wanted a new drink, he was welcome to order one.
Since I didn't have a drink, I skipped the wings I had ordered. (My girlfriend said they were subpar.) In the meantime, Colleen brought the wrong salads for my girlfriend and her friend. When they asked for the right food, Colleen brought extra salad dressing.
After an hour and a half, neither my party nor the one behind us had our entrees, so the man behind us tracked down Colleen to cancel their order. Colleen argued with him for several minutes, saying that it was "almost ready." He finally took their food to go.
I got my refill when I was halfway through my cold ravioli. For the rest of the meal, Colleen 1) vanished for long periods, and 2) sat at one of the nearby booths, loudly whining to fellow servers and customers about her job. I refilled my party's drinks as she watched.
Needless to say, we skipped dessert. A half-hour after we finished eating, Colleen brought the check.
It's possible that Colleen is the sole bad server at Frankie's. I don't know, and I'm not going back to find out. If you visit Frankie's and your server is an aging brunette, ask for her name. If it's Colleen, ask for another server.
Great food, but... – My husband and I and another couple bowl together 2 a month. We enjoy our time together and enjoy great food.
I am a stay at home mom and clip coupons, even for dining out.
When I came across coupons for Frankie's, excitement set in! Love the bread, salad and most anything on their menu! But, since it was Sweetest Day(not a national legal holiday) coupons wouldn't be accepted! NO WHERE ON A SIGN, COUPON , ETC. was this mentioned!
We weren't even aware of this "holiday"! Not something
I wanted to leave....but, everyone else wanted to stay.
I wanted to cause a scene, but I held my tongue!
SO....Frankie's gets an A for its food, but an F for failing to save customers money, even on a "HOLIDAY!
Mmmm.. – I moved away and crave this place daily. Sooo good. :D
Always was the best – I have not eaten at Frankie's in years but I can remember (like it was yesterday) eating there in High School. I've long since moved away but I can guarantee you if I ever get back into that neck of the woods it's the 1st place I'd eat!
I still talk about my favorite, the sausage pizza's, the aroma, the taste!!
I've traveled far and wide and have never had pizza like Frankie's. Forget the Hut and Domino's and all those other chains, nothing compares to Frankie's.
Please overnight a large frozen Italian sausage, extra cheese pizza!! I'll bake it when it comes!!
I worship this pizza – I have never had a better pizza ever. It is by far my favorite and I live in Chicago. The pizza is greasy but delicious, the sauce is amazing. I kid you not, this is the best pizza if you like your pizza greasy. They also have a house salad that is awesome with a mound of mozzarella cheese. I love it.
Ask For Dorothy! – When you go to Frankies ask for Dorothy she gave our family the best service ever!!!!! She's been there a long time and knows what she's doing. The food was great and the Chicken Tosca is to die for!
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