364 W Shaw Ave, Fresno, CA | Directions 9370436.808538 -119.798666
This business is not closed! I have been going there for many years. Today, I took my camera, and the owner fixed it on-site right then for free when Horn's had told me they were going to have to send it in for $100 - $175. So glad I did not believe you that it was closed and that I checked. Please correct this wrong information!
Excellent work at a fair price – This person is not closed as has been reported! Owner is fair with pricing and work is done promptly.
Above and beyond the norm – Camera arrived on 9/6/11 at K & S Camera for CLA, broken ASA dial, bad eye piece, and battery modification. It was back at my front door in Massachusetts on 9/14. My favorite OM-1n was back to its like new condition. Ken, the owner, provided excellent service, fast turn around, and all at a very reasonable price. No fanfare, no big talk, just solid good work. If you own an olympus OM series camera, and it needs repair, give K & S Camera a try.
He threw my camera in the trash – WORST customer service EVER! Let me explain:
I brought in my bridge camera 6 weeks before a 2 month trip, asking if it could be repaired for that trip. During those 6 weeks, I called several times to ask if the estimate was ready and to remind the person that I was leaving on a trip. He said he would call me back every time but never did.... Finally I got my estimate the day of my trip and hence could not retrieve the camera. On the phone, I told him the repair price was much too high, almost the price of the camera and that I wasn't interested in repairing it at that price.
When I got back from my trip, I went to get the camera but he said I needed the order number (fair enough), came back a 2nd time, he was "exceptionally closed", 3rd time I came back, he said that I had not responded to his estimate and therefore the camera has been "disposed off"!!!! I cannot believe it!
Quality, Professional Olympus 35 mm Repair – I came across a favorable review of K&S Camera (Fresno) for camera repair on a photography discussion website. I sent my OM-10 for repair work on a stuck film advance / shutter release mechanism. The problem was repaired, plus new seals were installed and an alignment was done. Took about 3 weeks total, but was well worth the wait. Now I have a camera that will probably last another 10 or 20 years. Thank You!
Bad Service Encountered here – The owner of this establishment was horrible when it came to getting back to you. There were several times that I would call to inquire on my camera. I wanted to know the status, possible time frame, etc. Every time I received a different excuse. Sometimes he would go back on his word. Other times, he said that he would call me with results. He never returned a single phone call. I was more than patient with the man. FINALLY, I became fed up with it, and left him a message stating that I did not care if he had fixed the issue or not. IJUST WANTED MY CAMERA BACK! All it need was a smudge removed in the lens. Well, I showed up, and luckily my camera was ready and fixed. HOW WAS I TO KNOW IT WAS READY???? How long had it been sitting there. Not a word was mentioned. I took it and left glad to be rid of this man and this business! I guess he a least removed the smudge. Next time just go to Boots. A lot of good it does to try and support the local guy.
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