19126 Old Detroit Rd, Rocky River, OH | Directions 4411641.482980 -81.834482
Tuesday - Thursday 12-8pm
Friday and Saturday 10-5pm
Sunday by Bridal Appointment only
I made an appointment to try on a specific dress and had to wait because someone else was trying it on. I fell in love with a dress the first visit so there was no need to look further. I purchased the dress on the first visit but did not receive any discount like others have. Once the dress was ordered, I too experienced rudeness and pushiness. They don't listen to what you want.
The worst part was the seamstress - didn't want to do any work and only wanted to do the alterations that she thought should be done. She wouldn't take the sleeves in all the way, I had to convince her to at least tighten the bottom of the sleeve. She wouldn't shorten the hem all the way around, she would only shorten it in the front. She didn't want to take it in on the sides, I had to fiinally tell her that's what I wanted.
I was told I could have as many fittings as I needed, but when I showed up for the final fitting I was told that the dress was done, pressed, and I couldn't try it on. I NEVER GOT TO TRY ON MY DRESS AFTER SHE DID THE FINAL ALTERATIONS. I didn't push to try it on because I thought that if I upset the seamstress, she probably wouldn't do a good job on any more alterations, and she had me so concerned about it already being pressed, like it would spoil the dress if I tried it on again. In my wedding pictures, I experienced the horror of noticing things I didn't see before.
I could handle the rudeness of the staff, but the reluctance of the seamstress to do her job is unforgiveable. I am actually taking my dress to be fixed and setting up a photo shoot with my husband so that I can have pictures that make me smile. I didn't take anyone with me to the fittings because I wanted the dress to be a surprise - that was a BIG mistake. I needed an advocate.
I had a wonderful experience here. The ladies are so helpful and sweet. They really do go above and beyond to make you feel like a princess. I can 't wait to wear my dress on my special day! Thank you ladies for all your help.
Went here with my fiancee and I must say that it is the perfect place to get a wedding dress. Not only do they have a good collection but their staff is absolutely amazing!!
My wife is overwhelmed with the fact that she was looking the perfect bride on our wedding day with that beautiful dress with a perfect fit that you people stitched for her. Thanks!!
I went to The Perfect Bride for my first dress shopping experience and had a blast thanks to them. They were very friendly and not pushy and really seemed like they were having a fun time with everyone that I brought with me. The store also carried a lot of gorgeous dresses and I had a really hard time deciding which one I liked better. I had another dress appointment at another store later that same day and they did not offer the customer service that The Perfect Bride did nor did my consultant at the other store make the experience any fun. If you need a fun place to shop with lots of amazing dresses, I highly recommend The Perfect Bride!!
I absolutely love the staff at Perfect Bride! They helped me picked out my wedding dress that matched my style!
Always friendly service. The staff truly cares that your wedding will be an amazing event!
The ladies at TPB are truly wonderful! From the moment i first walked in to my final fitting, i felt at home here!
I was fortunate enough to have made an appointment to look at dresses at The Perfect Bride. The one who assisted me was amazing! So patient, so helpful, and such an amazing selection of dresses! They were also have a wide sources of knowledge regarding dress alterations and any changes, small or large that you'd like to make to a dress. I'd HIGHLY recommend anyone visiting this shop in their search for the perfect wedding dress or wedding alterations! I had a really good experience here! They were really attentive and helpful to me and was able to answer a lot of questions that I had. I will surely be coming back!
I am always a bit skeptical of online reviews because I have found that the most negative people are the ones who feel the need to take the time to vent their negativity. After seeing such negativity on this page, I felt the need to sound off about my terrific experience at The Perfect Bride. I am getting ready for my second wedding and hesitated to go in there, as my budget is modest, and I did not want a traditional type gown. But after shopping at other area salons where consultants pulled gowns for me and tried to tell me what I wanted, I was relieved to find that my consultant at The Perfect Bride, Renee, quietly listened to me and allowed me to explore the racks. As I began to get ideas, she then steered me toward similar styles. What I appreciated most about Renee was the fact that when I needed an honest opinion, she gave it to me and didn't try to give me an answer that would make the big sale. I brought my daughter in for her flower girl dress as well, and Renee was so very attentive to her, even allowing her some extra time to test the twirl of her dress and to examine herself aim every mirror possible. For my princess loving little girl, this experience was great, too. I appreciated Renee's ability to meet the needs of my daughter and to make her feel special, too. The Perfect Bride is aptly named. I know I will be perfect on my day, thanks to Renee and the entire team.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of The Perfect Bride on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.