4320 Mayfield Road Suite 209, Cleveland, OH | Directions 4412141.520226 -81.524519
Daily 24 Hours
Neighborhoods: South Euclid
Dr. Bradley Cohn is a very good dentist and the office is very clean and high tech. with digital X-rays. Painless and very friendly they make you feel comfortable. My family and friends have been with Dr. Bradley Cohn about twenty years and never had any issues.
This was the worst dental care experience of my life. I arrived on time to my appointment, and was first greeted (if you could say that) by a cold, unfriendly receptionist. I filled out the paperwork, and then she proceeded to ask me the same questions I had already answered in front of the entire waiting room--including personal medical history. The waiting room was cramped, with not enough seating for all the patients, and I had to wait for an hour. When I was finally called back to the exam room, I had to wait another hour before I was seen by Dr. Cohn. During my wait, I had plenty of time to notice how dirty the room was, as well as how outdated the equipment appeared to be. The woman who took my x-rays made a comment about how the dentist was in a "bad mood" today because they "were so far behind." I also heard a woman in the room next to me sobbing. Looking back, this was one of the many red flags that I should have just up and left. Finally Dr. Cohn came to do his exam. Being in my late twenties and having moved a lot, I have been to quite a few dentists. This was the first time the dentist has ever done my cleaning, and not an assistant. Dr. Cohn started aggressively scraping at my teeth and gums, and I was in immediate pain. Mind you I do consider myself to have a pretty high pain tolerance, and I do expect some mild pain and discomfort when going to the dentist, but this was excruciating. When he paused, I said, "That hurts a little," still trying to be a polite patient. His response? "Oh, it hurts a lot. But this is the only way I know how to clean teeth. I'm cleaning as well as probing. Sure, if a hygienist was cleaning your teeth it'd be gentle." He actually said that, with no apologies or no change in his method. While he continued to "clean" my teeth, I was struggling to hold back tears of pain. He also made comments about how if my husband and I had children, he's love to see how their teeth looked, implying they'd need a lot of dental work done because of my previous cross-bite and some of the work my husband has had done. After he was done, another cold, seemingly angry hygienist came over with a cup of water for me to rinse. My first few mouthfuls of water I spit out were absolutely full of blood. I was queasy and light-headed. I got out of there as quickly as I could, and as soon as I left the office, burst into tears. My gums were so swollen and I was in a lot of pain. I have never been treated with such disrespect in any sort of healthcare setting. I immediately called Dr. Cohn's office to cancel my 6-month check-up. The same, cold receptionist just said "Okay" and hung up, not asking me why I was cancelling or if I wanted to reschedule. No wonder the people that work there are so miserable. They have an awful boss, and you can better believe I will never set foot in that office again.
RUN AWAY, do not walk
Waited in the lobby for over an hour, then in the chair for another 45 minutes. Finally Cohn comes in to clean my teeth. Is it just me, or has nobody else had the DENTIST actually clean your teeth? This explains the long wait. He then proceeded to talk about his shoes, and tell me how horrible my commute was to work while mining for coal in my mouth. I have never bled so much at a dentist in my life. They scheduled a followup appointment for 6 months out, my wife and I called and cancelled on our drive home. Wow.
Heartily thankful to Dr Cohn – When i meet Dr Cohn, I had braces years ago but my front teeth shifted over time. I hated the way they looked and really didn’t want to have braces again. Dr Cohn put my veneers on my front teeth and they look awesome. I am so happy with the work he did. I am heartily thankful to Dr Cohn
Wonderful experience – Dr. Cohn removed a very painfully tooth for me on short notice. It was the most pain-free root canal surgery I ever had. Hardly had any pain afterward; very surprising and extreme awesome. He has an optional payment plan for those who don't have all the money up front, which most doctors don't do. Very considerate and pleasant dental assistants, professional atmosphere. I recommend him to you if you are in search of a good long-term doctor.
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