11052 Pearl Rd, Strongsville, OH | Directions 4413641.330808 -81.836786
Mon - Fri, 10am - 8pm; Sat, 10am - 6pm; Sun, 11am - 5pm
I had my water tested by this store earlier this season and they told me I only needed to add "1 pound of Alkalinity up" to bring my water up to the proper levels. Because of their inept personal doing the testing I developed an algae issue that has been an ongoing issue all season. I then went to the Medina store and they said I really needed closer to 19 pounds of the chemical to bring up my levels and then adjust my PH which the Strongsville store didn't even mention needed adjusting. Now I have a green pool, no idea how to even start to fix it and all I want to do is cry.
Very poor customer service. They said that this was their corporate office. What a joke. The installers make a huge mess and you get a cheap product
Ripped Off by Litehouse Service Dept – Called Litehouse for service on a leaking pipe attached to pump for our indoor pool. I also told Diana, the scheduler that I wanted help w/staining in the pool.
I was warned that it would cost $85 for the service call, and an additional $85/hr for the actual service.
The young man that came out took nearly an hour to write up an ESTIMATE to fix the plumbing and had no idea what to do with the stains. He took a water sample & promised I would hear from them later that afternoon.
He charged me $184 FOR WRITING UP AN ESTIMATE. Needless to say, I never heard from them about the water sample. WHAT A RIP OFF!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Litehouse Pools on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.