Fresno >Women's Clothing > Barr Brothers Of California
25 N Van Ness Ave, Fresno, CA | Directions 9372136.743758 -119.799071
Neighborhoods: Central, Central Fresno
Very disappointed in the service. Getting measured was not too bad even though the fitting room was separated by nothing but a hanging cloth. I purchased a shirt and pants that seemed a bit overpriced. I paid it no mind because a close friend chose this place for his groomsmen. When I picked up my purchase, I sat back and observed a small child pulling down clothes to the floor that had been purchased and the young lady working there didn't say anything to prevent it. I had been there about 10 minutes and no one even said "I will be with you shortly or as soon as possible." Finally another lady came from the back and helped me. The day of the wedding, upon close inspection I found my newly purchased overpriced clothes had coffee stains that someone tried to clean but failed. Too late to fix. I called the shop and was told the boss wasn't there and that I would receive a call that I never received. Completely UNPROFESSIONAL. Spend your money somewhere they know how to conduct business properly.
TERRIBLE CUSTOMER SERVICE – I was completely disappointed by this hole in the wall dress shop. I was recommended to go through this place for my bridesmaids dresses. I only had 3 bridesmaids. I picked out a simple strapless red dress with silver trim. They were a little overpriced, but they had the colors I wanted so I went ahead and ordered the dresses 5 months before my actual wedding day. I was promised that all the dresses would arrive at the same time, and that all alterations would be free. Neither of those promises were kept. The dresses came 2 weeks appart. The dresses did not fit my girls even though they took measurements before hand. I told them that I would need alterations, and they told me it would be $35 per dress?! My mother had to alter the dresses herself! Not only that, but when the last dress finally came they tried to say that it was not paid in full!! I had to call my mom and get the recipt number. I then told them the recipt number and had to wait a half hour just for them to check on the recipt. The completely ignored me. Once I got the last dress I left there and never looked back. I dont know how this place is even still in business still. The store was filthy, the fitting room was practally a closet with a sheet as a door. Long story short, I would NOT recommend this place to my worst enemy! I had an awful experience at a very stressful time in my life. NEVER AGAIN!
Disappointed in quality of customer service – My bridesmaid dress was ordered in May for which I drove 400 miles(one way) to be measured. It arrived in mid-August. When I again drove up to be measured again, the salesperson had ordered the wrong size. I could not return it because the wedding is in September and "we can take out, no problem". No problem? I hope so because I will be driving up once again.
I am not the only one with this problem; there are 4 other bridesmaids who went in and had the wrong size dress ordered for them as well. And we were all charged for the alterations as well.
I will tell all who listen not to give this "bridal shop" any business.
This place ROCKS – My daughter was asked to be in a quinceanera and this place was where she had to go to get her dress. I wasn't too sure about the price until I got there to pay for it. WAY less than I thought it would be! So we took my son a few months later for his Prom tux...again WAY less than the other places in town! The service is awesome, the owner and her daughters made us feel like family. I have six kids and every need they will have for formal wear will be filled by Barr Brothers (BTW we never saw brothers, just a lady and daughters) Make the drive and see for yourself!!
WOW! The small little shop with a BIG heart! Drive downtown – Drive downtown ! You will realize its the only shop in town!
Excellent customer service and they make you feel special for your special day!!! – I would recommend this shop to anyone getting married or proms etc. I received five star treatment, not to mention they are the most affordable in town!!
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