Hardware >Gilbert Hardware
16 E Main St, New London, OH | Directions 4485141.085111 -82.398815
Mon. - Fri. 8am - 5:30pm;Sat. 8am - 5pm;Sun. CLOSED
Very rude and unprofessional employees. I called ahead to verify the closing time. I was told 5:30. I arrived at 5:10 and needed to get two gallons of paint mixed. Rude employee told me it was "too late" to get paint come back tomorrow. I was also planning on buying several other items but I left with nothing and will not be back.
If you are open until 5:30 you should service the customer up until 5:30.
I have been there a few other times and have found the store to be a complete mess. The layout is pathetic and items that are supposed to be together are scattered throughout the messy store. Employees have never been friendly and you get the feeling that you are bothering them by making a purchase.
One more thing. I get ads from them about once a week and every time I have tried to buy something from the sale ad they are "out of stock" with no offer to order me the items.
Save yourself the headache and shop elsewhere. This place should be closed.
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